Katie Tropp Email & Phone Number

• Execute routine clerical tasks, including managing office computer systems, accessing and updating customer information, handling services and permits with strict confidentiality• Answer queries from the public effectively, assisting with payments and providing guidance on city policies related to the Clerk’s office, managed and balanced cash drawer including cash, checks, and credit transactions to prepare accurate deposits for the bank• Deliver customer service offering information, referrals, and assistance to the public and internal and externaldepartments concerning assigned areas of responsibility

Bloomington, Indiana, United States

Bloomington, Indiana, United States

• Assist pharmacists by filling prescriptions and troubleshooting insurance issues in an efficient manner • Locate, dispense, pack, and label a prescribed medication for a patient that is then reviewed for accuracy by a pharmacist ensuring it's being properly dispensed to the patient

Hobart, Indiana, United States

• Recommend merchandise based on customer’s needs, as well as serve customers and answer questions regarding the store and its merchandise• Maintain store products and standards, having knowledge of current company policies and procedures to enforce a safe work environment

• Developed understanding of the material using Microsoft Excel and Access by learning to communicate and coach students• Led in-class and review session assistance for students through challenging material with positive reinforcement and encouragement

Minooka, Illinois, United States

• Assisted with account payable processing and other accounting functions and accumulated human resource functions• Ensured strict confidentiality of office records and customer information, when scanned documents into storage software, received bills from residents, and filed monthly account statements• Organized office operations and procedures, multi-tasked working on multiple projects at one time

Shorewood, Illinois, United States

• Arranged the sales floor and guided customers on purchases based on interests and worked a register while keeping up with upfront duties• Performed general store upkeep during store hours and closing, including cleaning up, organizing, and restocking shelves