• Chair side assistance (clinical and surgical)• Maintaining surgery • CSSD procedures• Stock control• General office duties – answering phones, booking appointments, completing forms, filing, taking payments, cashing up etc • Training new employees• Ongoing CPD and annual training in CPR and Safeguarding• Dealing with nervous patients, adults and children• Maintaining and issuing patient recalls on manual system• Assisting Consultant in Minor Oral Surgical Procedures and Implants

Customer Service Manager/Technical Team Manager / Project Team• Running of New Business and Technical Team• Appraisals, Coaching, Mentoring and qualifications• Subject matter expert• Interviews & Staff Recruitment• Department budgeting• System improvements and development• Reporting and Management Information • Audit and control function• Finance reconciliation• Technical support and advice• Ensuring compliant processes and procedures• Complaint Resolution and Root Cause Analysis • Working with outside providers to negotiate, design and implement new systems.• Change Management