TARGET PharmaSolutions is a real world clinical data company that delivers solutions to improve clinical, medical, and commercial outcomes. The TARGET model organizes a community of stakeholders, including pharmaceutical partners, key opinion leaders, regulatory agencies, and patient advocacy groups, around a specific disease to generate real world clinical data and insights about the natural history of the disease, including treatment outcomes

Focused on value-creating initiatives for a private equity-owned company of niche pharmacy benefit management services, serving long-term care and hospice markets. Reported directly to the Chief Executive Officer. Contributed to formalizing business processes for new customer acquisition, setup, and on-boarding:• Mapped business processes related to new customer implementations, ranging from new lead generation to customer go-live, strengthening consistency, communication and control across business line and corporate functions• Identified and prioritized process pain points and initiated cross-functional teams to resolve issues• Built tool to calculate customer setup time, enabling Sales Department to set clear customer expectations

Served as a healthcare consultant within Human Resources team, leading client-based teams through the recommendation and implementation of expense reduction opportunities and organization transformation related to Human Resources, including employee benefits, compensation, absence management, HR purchased services, and HR organizational structures and business processes:• Managed team of direct reports to complete project management tasks, perform cost-saving analytics, and form market-based best practice recommendations• Directed client-based teams through the assessment, approval, and implementation of standardization and cost-saving recommendations• Conducted vendor negotiations for high-costing or inconsistent HR purchased services contracts• Developed methodology and related project management tools for a new business line in HR business process design• Led client-based HR leadership through the design and execution of new organizational structures• Facilitated client-based teams through the redesign of HR business processes• Coached analyst on job performance, development, and career goals

Served as a healthcare consultant within Human Resources team, evaluating expense reduction and organization transformation opportunities and developing market-based best practice recommendations related to Human Resources:• Evaluated cost-saving opportunities by benchmarking client spend, utilization, policies, and contracts against market best practices• Developed recommendations for change in alignment with HR market patterns• Facilitated client-based teams through the redesign of HR business processes• Oversaw and supported vendor negotiations for purchased services• Led client-based teams through the implementation of policy and contract changes• Completed project management tasks, including scheduling meetings, preparing agendas and slide decks, tracking project financials towards goals, and maintaining client deliverable materials• Established internal formatting standards for client deliverables

Served as a healthcare consultant within Non-Labor Clinical Supplies team, calculating cost-saving opportunities and supporting vendor negotiations for clinical supply products:• Evaluated annual product spend and utilization detail • Conducted market benchmark analyses to develop cost-saving recommendations• Reviewed vendor contract terms for negotiation-purposes• Supported client and vendor meetings• Maintained project materials, including agendas, slides, excel workbooks, and notes, across multiple teams per project• Tracked project timeline and financials towards project goal• Facilitated on-the-job training for new hire analysts • Conducted general project-management support tasks