Working closely with the Executive Director to ensure that the entire organization operates seamlessly and in good health; to develop agendas, reports, budgets, and documentation for the Board of Directors; and to evaluate and improve compensation packages, benefits programs, and program softwareCoordinating efforts with leadership and departments to ensure organizational, office, and team goals and objectives are met and align with the vision and mission of the organizationDeveloping, measuring, and evaluating project and program progress in alignment with organization-wide goals, vision, and mission    Leading, resourcing, supervising, and developing staff, including executive staff, by providing support, encouragement, training, accountability, and direction Serving in the development, planning, and oversight of new initiatives and ministries, including Rail//Line Coffee (www.raillinecoffee.com)Executing and improving HR systems of recruiting; training; creating and maintaining job descriptions; managing personnel files; writing and enforcing organization policies and procedures; managing employee conflict; and conducting the hiring, onboarding, and termination process Developing, implementing, and managing new systems, such as VOMO, Apricot 360, TSheets, and Expensify to gather program data more effectively; to see community and organizational impact more clearly; to strategically engage our staff, programs, and communities; and to create efficiencies in reporting Keeping staff informed, accountable to, and aligned with the annual budget, financial reporting, and financial processes

My primary responsibilities include developing and conducting instructional trainings for end users to maximize their efficiency and performance. I provide education to newly hired employees and enhanced education to current employees to keep everyone up-to-date on changes related to business applications, e.g. Salesforce and CapTrack.- Developing curriculum and training strategies with consideration to end user learning styles and needs and differentiated instruction- Delivering blended learning instruction to 1000+ end users in 26 offices using multiple strategies (webinars via Zoom, face-to-face classroom training, remote and in person one-on-one/team-based instruction, etc.)- Trainings include, but are not limited to, New Hire and Recent Promotion, Marketing Cloud, Salesforce, CapTrack, CapTrack Mapping, and Role Specific trainings - Responding to Applications requests and questions by users via email and phone - Responding to Help Desk tickets- Conducting post-training follow-ups with users to assess how well instruction was retained - Creating, updating, and maintaining online learning resources (i.e. How To Documents, training videos, etc.)- Creating custom lists, reports, dashboards, and other custom Salesforce tools for individual users and teams based on business processes and needs- Cross-collaborating with other departments to enhance applications and end-user training

My primary responsibilities include developing and conducting instructional trainings for end users to maximize their efficiency and performance. I provide education to newly hired employees and enhanced education to current employees to keep everyone up-to-date on changes related to business applications, e.g. Salesforce and CapTrack.- Developing curriculum and training strategies with consideration to end user learning styles and needs and differentiated instruction- Delivering blended learning instruction to 1000+ end users in 26 offices using multiple strategies (webinars via Zoom, face-to-face classroom training, remote and in person one-on-one/team-based instruction, etc.)- Trainings include, but are not limited to, New Hire and Recent Promotion, Marketing Cloud, Salesforce, CapTrack, CapTrack Mapping, and Role Specific trainings - Responding to Applications requests and questions by users via email and phone - Responding to Help Desk tickets- Conducting post-training follow-ups with users to assess how well instruction was retained - Creating, updating, and maintaining online learning resources (i.e. How To Documents, training videos, etc.)- Creating custom lists, reports, dashboards, and other custom Salesforce tools for individual users and teams based on business processes and needs- Cross-collaborating with other departments to enhance applications and end-user training

Providing administrative and production support on 5-10 active property deal accounts at a time by maintaining an internal web-based database, deal status updates, marketing distribution lists, and client tracking lists; processing contracts and paperwork; coordinating e-blasts and press releases; handling phone calls and written correspondenceManaging the schedules, calendars, meetings, conference calls, and travel accommodations of four producersProcessing expenses for brokers, accounting invoices for deal closures, and weekly office check requestsPlanning office-wide, internal, and client-related events and dinnersCoordinating third party support including aerial photography, outside printing and binding, and vendor participation for property site tours and appraisalsDesigning marketing material for property sales, pitches, and financing requests across multiple asset-type marketsNamed Salesforce Champion; spearheaded the implementation of Salesforce platform in the office by creating dashboards and reports, troubleshooting platform issues, fielding questions and requests for office Salesforce needs, and developing best practices for use

Bay Area Community Resources is a nonprofit agency who's mission is to promote the healthy development of individuals and families, encourage service and volunteerism, and help build community in the Bay Area. Through BACR, I specifically work with the Excel program at Longfellow Elementary as Program Assistant. My role is twofold: I am the assistant to the site coordinator, working closely to ensure the success of the after school program through successfully carrying out administrative and supervisory responsibilities; I also serve the role of program leader, working closely with elementary aged students to promote well-rounded academic and personal success.• Supervising staff and facilitating staff meetings• Fulfilling administrative tasks• Coordinating program events and schedules• Implementing programs for student learning• Responding to inquiries from clients• Maintaining office records and program inventory• Revitalizing program and office organizational systems• Creating innovative lesson plans driven by student choice • Providing academic intervention through tutoring • Leading math and science based programs to support academic achievement

• Developing and teaching curriculum for 6th grade courses with attention to language/special needs modifications, objectives, essential questions, technology inclusion, and state standards • Implementing district wide programs such as Reader’s Workshop and Capturing Kids Hearts for student success in underprivileged areas• Establishing a positive learning environment by employing classroom management and consistent routine• Maintaining consistent communication with students and parents to create goals that best support student growth• Collaborating with professionals to create lesson plans, share ideas, analyze data, and strategize for learner success• Documenting student progress, student and parent communication, and educational and disciplinary decisions • Facilitating and guiding the growth and development of educational and personal goals• Providing home-bound services and after-school tutorial sessions based on student need• Sponsoring and organizing a student-created after-school club and senior class activities• Utilizing technological resources and tools to organize and share information, to instruct, to assess, and to present

• Developing and teaching curriculum for Pre-AP English I, English I, and English II courses with attention to language/special needs modifications, objectives, essential questions, technology inclusion, and state standards • Implementing district wide programs such as Reader’s Workshop and Capturing Kids Hearts for student success in underprivileged areas• Establishing a positive learning environment by employing classroom management and consistent routine• Maintaining consistent communication with students and parents to create goals that best support student growth• Collaborating with professionals to create lesson plans, share ideas, analyze data, and strategize for learner success• Documenting student progress, student and parent communication, and educational and disciplinary decisions • Facilitating and guiding the growth and development of educational and personal goals• Providing home-bound services and after-school tutorial sessions based on student need• Sponsoring and organizing a student-created after-school club and senior class activities• Utilizing technological resources and tools to organize and share information, to instruct, to assess, and to present