• Manage and communicate with members about upcoming trips and club news• Support members through travel booking and logistics • Facilitate annual renewal payments and upgrades for 80+ members - roughly 2.5 million dollars per year• Intake and notate feedback about property conditions, service levels, and experiences our guests have during trips• Track member data — favorite destinations, available dates, cancellation wishes— to stay ahead of member needs and provide excellent service• Compile and report on data trends that concern our memberships and destinations

• Connect with incoming students and coach them to be academically successfulthroughout their graduate program• Manage caseload of 150-200 enrolled students and support them with academicquestions, graduation planning• Create solutions to unforeseen technology problems that work for my students andwith the university policy• Produce and host live and recorded webinars detailing program expectations,registration information, and technology requirements• Analyze student data surrounding pain points in our academic program andprocesses and deploy creative solutions to manage those problems• Track student data — credits taken, graduation timeline, GPA— to coach studentstoward their career goals and degree completion

• Connect with prospective students and share information about their program of interest• Manage caseload of applicants to the program and help them organize and submit their application materials by the deadline• Analyze student demographic data to better advise program applicants• Produce and host live webinars to walk students though application process

• Create content for and manage all Discoveries Orientation social media accounts • Communicate with all incoming freshman and their families about upcoming deadlines and Orientation Schedule• Assist with designing welcome signs and updating campus maps• Plan and implement training for over 100 Orientation Leaders• Engage over 1,000 incoming students in an exciting and eventful orientation experience

• Design, code, and update pages for the University of Denver Fraternity and Sorority Life Website• Communicate with the original website designer to solve problems, fix website issues, and accurately change the source code• Provide resources to students and faculty regarding student organizations, fraternity and sorority life, and campus events• Handle office administration and logistics to ensure smooth front desk operations

• Designed, coded, and updated pages for the University of Denver Fraternity and Sorority Life website• Communicated with the original website designer to solve problems, fix website issues, and accurately changethe source code of the website to make it more aesthetic and more easily navigable• Worked with FSL leaders to plan events for the community• Updated roster information, listservs and accreditation, keeping track of the data and contacts of DU FSL

• Create a welcome and warm environment for students, faculty, and staff at the University of Denver• Brew coffee, make drinks, and prepare food quickly and efficiently• Provide a wonderful customer service experience for each guest

• Greeted and assisted customers on the sales floor• Ran the cash register ensure smooth transactions, returns, and exchanges • Set the sales floor to brand guidelines by moving furniture and product to the new season’s locations• Provided exemplary customer service and an excellent shopping experience for each guest• Generated loyalty to our brand, by signing customers up for the Angel card

- Lead children to and from activities, ran daily athletic programs and activities, and kept track of allergies and medication- Guided outdoor adventuring-mountain biking, canoeing, camping, and lead groups of children on off- camp trips- Facilitated games, crafts, and other activities that foster engagement and fun for the children