Katie Wright Email & Phone Number

Raleigh, Nc, Us

Five Points Raleigh

Opening a brand new F45 Training studio in the Five Points, Raleigh area to bring Team Traning, Life Changing functional 45 minute HIIT workouts to our community. We'll have multiple sessions every day to share the amazing experience of a different, constantly challenging workout to our clients with the help of certified trainers and unique technology to ensure a personalized approach in a small group setting. Book a free trial with us today on our website to get a taste of the F45 phenomenon that is sweeping the globe!

Maroochydore, Qld

Day to day client services and support of licensed brokers including: contract management, new account set up processing, banking, front office management, incoming and outgoing communication with clients, coordination of trade suppliers for office relocation. In addition support is given to two top level stockbrokers assisting with legal documents and sourcing stock details for conversions and trades, as well as providing client assistance for multi-million dollar portfolio reviews.

Noosa Heads, Queensland, Australia

The development and creation of a successful take away food business in the heart of an international tourism destination, Noosa Heads (Queensland, Australia), was an incredibly humbling & amazing challenge. Over the course of two years, we established an outstanding, unique menu and created an experience for locals and tourists to enjoy, with made to order cuisine and our exceptional customer service and trained staff. Creating, developing, & operating our own business required essential skills. These include: management of staff, safe food handling practices, compliance with health regulations, compulsory legal commitments for determining staff wages, superannuation contributions, and organizing and filing quarterly and annual tax and earnings statements.During this period, implementing fresh marketing strategies created growth in new markets, expanded local trade, and strengthened relationships with local accommodation and retail outlets. Partnering with the local tourism office allowed for numerous networking events and local relationship building. In addition, a special sponsorship of the Noosa Heads surf Lifesaving Surf Club was established by Kabanas as they are an integral part of the community and tourism. Our business was awarded Certificate of Excellence from Trip Advisor 2014. We also had the highest rating locally of 93% on Urban Spoon. Increased business and profits allowed for major renovations and improvements to the cooking facilities, which continued to escalate sales. Staff retention was incredible, 98% of our required staff stayed committed to us and we actively managed fluctuating seasonal staff. After experiencing net growth margins of around 60% year over year and seeing a 2 year upward trend, a decision was made to sell as a profit-making, fully operational entity with trained staff, developed website & social media, and strong trade relationships with suppliers. Excitedly, a new challenging venture is to be determined!

Brisbane, Australia

:Manage, assess, assign and complete all Help Desk email requests submitted – providing service to 1500 employees in the Brisbane CBD offices (averaging 100+ emails per day):Provide a high level of customer service regarding feedback and realistic timelines and outcomes :Act as the first point of contact for all inquiries:Liaise with BMA employees at all levels :Liaise with HSEC and property management to ensure compliance with safety regulations and Australian Standard, including FEP’s and Emergency Contacts:Manage essential services for fire equipment and monitoring, test and tag, thermal imaging, RCD and electrical testing, waste management, recycling, document destruction, pest servicing, etc. :Assist with budget forecasts and ongoing analysis of itemised costing / expenses:Negotiate and monitor service provider costs:Manage vendor agreements and contracts:Document management and policy/procedure writing :Developed and implemented over 20 new policies and procedures:Created the primary help desk to assist with all queries under Facilities Management and acted as the liaison between vendors, contractors, building management and employees:Established management of vendor relationships and service contracts:Assisted in smooth relocation of 1000+ employees to new facilities

During employment visa restrictions, I was able to complete short term contract work with several companies allowing me to maintain office management skills and keep communication capabilities fine tuned. Assisted with HSEC visual material creating posters and written propaganda, as well as implemented an image and document library for photos and historic memorabilia. Continued learning Australian business acumen and developing contacts for future employment opportunities.

Raleigh-Durham, North Carolina Area

:Responsible for opening and closing duties of the bar and restaurant:Bank procedures, accountable for several thousand dollars daily:Product ordering for restaurant and bar:Kitchen prep for open and mid shifts:Efficient time management, rostering and multitasking:Implement and exude exceptionally high level of customer service:Monthly awards from corporate (in Atlanta, GA) were attained for highest sales and profits 10 of 12 months and several for "secret shopper" successes which is indicative of highly trained servers and kitchen staff:Increased bar sales through a series of wine tastings and special drink menus:Developed competitions for servers to improve floor sales for food and drink:Developed strong regular repeat client base through customer interaction and exceptional service

Developing strategic partnerships with small to medium sized commercial companies to establish operational guidelines and suggestions in regards to fleets and managing operational costs. :Manage base of 65 clients, 1500+ vehicles on a day to day basis:Provide clients with unique and helpful business solutions to reduce and/or control operating costs, improving efficiency and streamlining operations:Provide advice and operational plan to improve net profits and assess financial position on P/L:Aid in reduction of employee turnover and efficiency within client's business:Develop strong relationships within each business to gain access to internal/relevant information for improved analysis and consulting (AP department, sales force, techs)

Greater Los Angeles Area

Locations: West Hollywood, Sunset Strip & Culver City Responsible for recruiting, interviewing, and training new applicants to management status by including them in business development, daily operations, P&L statement comprehension, increasing profits, and providing exceptional service to clients and accounts. I was successful in driving revenues with increased marketing and sales efforts and effectively training assistant managers and trainees. I helped to strengthen relationships with boutique hotels as well as body shops which exposed me to various market trends and expectations. :Develop 4-8 employees at each branch and was successful in guiding most to management :Develop new marketing strategies and contests to directly increase sales and branch profits:Active member of the Sunset Strip Business Association, present new ideas for improved business growth in the local community and establish brand recognition:Member of United Way Fundraising committee

Development of sales and marketing techniques and undersatnding business operations at branch level Aided in development of other employees and management