Katie Zerbe Email & Phone Number

Bloomington, Indiana, United States

• Processed transactions efficiently while keeping merchandise well-organized to support seamless store operations• Oversaw and organized the processing of shipments, ensuring timely delivery and accurate inventory management• Coordinated effectively with customers and staff members to resolve issues and ensure smooth operational flow

• Collaborated with corporate partners to plan and execute a successful fundraiser at a gala, ensuring effective event management• Contributed to raising funds and increasing awareness for Riley Hospital for Children through strategic event planning and outreach efforts

Bloomington, Indiana, United States

Fishers, Indiana, United States

• Conducted comprehensive research to identify and evaluate potential networking opportunities, facilitating strategic outreach and relationship- building efforts• Accurately verified patient insurance details to ensure proper billing and minimize claim rejections, contributing to a smoother administrative process.• Efficiently transferred patient data to a new portal site, ensuring accuracy andcompleteness while maintaining confidentiality and compliance with data protection regulations

• Efficiently scheduled patient appointments, managed calendar updates, and coordinated follow-ups to ensure optimal time management and patient flow• Performed detailed pre-testing procedures to prepare patients for optometric evaluations, enhancing the efficiency and effectiveness of patient assessments• Actively listened to and resolved patient questions and concerns, providing empathetic communication to improve patient satisfactionTaught children ages 9-17 years how to insert and remove contact lenses