-Created an active inventory -Manage active inventory online and in-store-Facilitating and managing inventory counts-Created Shopify online store that produced robust sales in the first year and saw growth rates every month thereafter -Connected Lightspeed and Shopify to allow intergration by way of an ERP -Created collections, menus, and product pages on Shopify

-7 week intense safety and evacuation training-Graduated at the top of my class-Developed customer relationship management skills by determining customer’s needs and providing them with the utmost care and compassion while maintaining their safety -Trained to maintain a calm state of mind and resourcefulness in the face of intense and stressful emergency situations

-Booking and managing service appointments -Fulfilling online orders and facilitating curb side pickups-Creating and publishing products on Shopify-Implemented a system to help manage inventory from Lightspeed to Shopify -Use Lightspeed for brick and mortar sales and Shopify for online sale and gift certificates -Utilize Lightspeed for workorders, layaways and estimates-Provide support to sales staff in extremely busy and challenging times

-Utilized purchasing programs T4G and AS400 to develop weekly sales, goods received, inventory and specific SKU reports-Assisted experienced buyers by writing purchase orders, stock balancing and conducting inventories of product-Developed an understanding of how product is bought, acquired and distributed

-Gained experience as a corporate flight attendant for the Carolina Hurricanes during the 2011/12 NHL season, which further developed relationship management and communication skills-Catered to the players needs while on the road for the NHL season

-Continued to develop communication skills by teaching clients the sport of kiteboarding -Infused a positive attitude in students by maintaining high energy and enthusiasm during the learning process-Featured as one of the top kiteboarding coaches in the USA on the Today Show with Matt Lauer

-Developed an understanding of the factors affecting demand and supply of lifestyle apparel and equipment to inform successful inventory management -Gained experience in both retail management and merchandising, which positively contributed to the store’s performance-Liaised with suppliers such as Quicksilver and Billabong to reduce discrepancies and build relationships, which increased the efficiency of the ordering and receiving process

-Acquired outstanding leadership skills by guiding students through wilderness courses on the east and west coasts of Costa Rica and educating them on nature, geography and climate change -Gained valuable communication and relationship management skills by helping students overcome the emotional and physical struggles of wilderness survival-Developed problem solving abilities by working in highly ambiguous and intense situations