Katie Wright, Mba Email & Phone Number

Proactive and versatile leader, leveraging combination of operations and call center knowledge to enhance operations, production, efficiency, quality, customer satisfaction, and employee retention. Collaborate cross-functionally and build relationships at all levels to develop thoughtful and impactful solutions to business challenges. Draw on big-picture perspective and analytical thinking to design action plans aligned with business needs, goals, and strategies. Research and resolve complex problems and implement policies, procedures, and best practices to manage change and deliver results. Team-focused mentor developing talent and promoting engagement in inclusive work environments.Change Management | Operations Management | Production Management | Relationship Building | Quality AssuranceTeam Development & Leadership | Training, Coaching & Mentoring | Performance Reviews | Problem SolvingStrategic Planning | Business Analysis | Project Leadership | Continuous Improvement | Communications

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, and 17 others.