Communications Coordinator, Logistics Officer, Emt & Rescue Technician
Greater Pittsburgh Area
Innovative, active member of the Operations, Communications, and Safety Committee, working diligently to establish new practices, and guidelines to ensure a safe, ergonomic, and efficient work environment. Emergency management, specifically in dispatch, communications, logistics, and operations, oversight, and coordination of daily operations for multiple ambulance units for one of the busiest emergency services in Allegheny County, which responds to more than 20,000 calls per year. Emergent, and non-emergent call-taking, coordination of appropriate emergency response personnel and equipment to emergent, and non-emergent situations, both in the general public, and also inbound to, outbound from, the hospital setting. Throughout my time with Northwest, I also responded to emergency, and non-emergency incidents with emphasis in safe scene management, and exceptional patient care. In addition to coordination of daily operations for Northwest, I was also tasked with the scheduling, and management of all patient transportation to, and from Ohio Valley Hospital, via non-emergency courtesy van. Confident in training new personnel, both in the field, and in the dispatch setting, as well as creating training manuals, and improved operational practices.