Katie Dolan Email & Phone Number

Highly experienced, knowledgeable and well-qualified IT Service Management Professional with over 15 years of experience in implementing and supporting ITIL processes, service delivery, service transition, continuous improvement, and operational support. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance, and also manage and motivate technical teams (onsite and offshore). An extremely swift learner with excellent interpersonal and communication skills who is always ready for a challenge. Committed, passionate, and dedicated to helping an organisation succeed through process improvement, increased efficiency, and cost savings. Right to work in both United Kingdom and United States.