Katie Blake Email & Phone Number

Boston, MA, US

Daytona Beach, Florida, US

• Work in partnership with Account Managers to:
• Prepare and market submissions for new business policies
• Prepare and process endorsements
• Check policies and endorsements from carriers and deliver to clients
• Prepare pre-renewal comparisons and reviews
• Prepare proposals

Daytona Beach, Florida, US

• Licensed to sell Property, Casualty, and Life Insurance in NH, MA, & ME
• Pursue new business opportunities through cross-selling, referrals, and prospecting
• Manage and retain existing book of business
• Present and sell new business and renewal proposals
• Identify gaps in coverage while conducting policy reviews
• Service current customers and policies

Northbrook, IL, US

• Licensed to sell Property, Casualty, and Life Insurance in NH and MA
• Prospect and follow-up with leads
• Process quotes and new applications
• Cross-sell existing customers with additional products
• Conduct policy reviews to address current needs
• Service current customers and policies

New York, NY, US

• Sales Manager of Dresses, Suits, Juniors, Petites, and Seasonal (Coats and Swim)
• Coach, develop, motivate, and empower a team of 15+ associates
• Engage associates to drive sales and loyalty programs
• Communicate goals and new initiatives to sales teams throughout store
• Analyze sales reports and trends on a daily, weekly, and monthly basis
• Resolve customer concerns and promote outstanding customer service

New York, NY, US

• Complete training and transitional rotations in various departments
• Improve coaching skills by coaching other coaches
• Motivate and manage commission associates
• Collaborate with district executives to increase sales and merchandise effectively

Amherst, Massachusetts, US

• Supervise peer associates at nine residential service desks across campus
• Complete daily rounds and reports for each desk
• Verify all office processes are completed correctly each day
• Correspond daily with other supervisors and managers to resolve any outstanding issues
• Performed all job functions of a customer service associate

New York, NY, US

• During this 8-week program, I worked with a Sales Manager mentor who taught me about the Macy's culture and helped me improve my management skills. I had weekly assignments to learn about the many aspects of working at.
• Partner with Sales Manager mentor to coach and develop associates
• Create a customer-centric selling environment
• Prepare and present capstone project to drive customer service and repeat business

Richfield, Minnesota, US

• I helped customers chose the mobile phone, carrier, and plan that was perfect for their needs with impartial and informed advice about the latest wireless technology, pricing plans, services, and accessories. I handled.
• Participate on a driven team which led the territory in sales
• Exceed 50% goal in service attachments each month
• Analyze customer needs and provide the best solution for their needs
• Process confidential customer information, including contracts
• Awarded territory superstar and employee of the quarter in mobile department

Amherst, Massachusetts, US

• Supervise peer associates’ work and processes at one residential service desk
• Provide friendly customer service to students and parents
• Interview and train new associates on customer service techniques and office protocols
• Organize and maintain student packages, keys, and university owned equipment
• Create schedules for other supervisors and staff

Bachelor Of Business Administration (Bba), Bachelor Of Arts (Ba), Business Management, Spanish Language And Literature

Master'S Degree, Human Resource Management

Management, Spanish Language