While most organizations have plenty of data, they need a way to transform that data into actionable information. We help organizations leverage the power of the force.com platform to deliver the right information to the right people at the right time.Our company’s performance depends on effective processes, accurate data and powerful technology. The dynamic landscape of business today demands a partner that can unleash the creativity in your business. Saasinct harnesses the power of the Salesforce to solve difficult business problems and make you more effective. We're driven by our commitment to customer success, strategic innovation, and giving back.

SME for the Force.com platform within the organization, working with numerous business units to architect new applications and automation tools. Trained business analysts, administrators, developers, and end users through videos and live global training sessions.• Re-architected existing million-dollar implementation, working directly with the CEO to design and deploy in an agile method. Designed a concise 360-degree reporting model that satisfied the executive need for real time visibility into all revenue streams and operational structures.• Developed an internal Force.com business unit by identifying talented individuals from marketing, IT, sales operations and business development departments to train as Solutions Architects. Created a skills based learning matrix to capture all aspects of the platform, setup the team as paired programmers and guided them to successfully complete their admin and developer certifications within six months. This team is now responsible for an extensive roadmap that includes the sunsetting and replacement of numerous legacy applications.• Fully implemented Salesforce Communities, Kimble Professional Services Automation, Data.com, LinkedIn Sales Navigator, Level Eleven Gamification, custom full system geo-coding and other 3rd party applications.

Design, implement, and configure Salesforce.com applications. With a concentration in nonprofit operations, execute complex process modeling, implement best practices, and perform architectural design using agile methodologies. Select accomplishments include:• Implemented the rollouts of more than 25 Salesforce organizations for both commercial and nonprofit clients. Managed architecture, design, configuration, integration, and field training. Performed data migration for conversion of existing systems to Salesforce.• Designed and built sophisticated systems for service support, sales and inventory management, global logistics, as well as scheduling, resource, volunteer and equipment management. Implemented a fully integrated commissions tracking system for Salesforce.• Played a leading role in designing modules for the App Exchange including Event Management for Non-Profits, Enhanced Solutions, and Salesforce Essentials. Designed proprietary asset management system and add-ons that significantly enhanced standard Salesforce marketing and campaign functionality. • Developed visual process flow charts and architecture diagrams using LucidChart. Extensive knowledge of third party applications such as Adobe EchoSign, ExactTarget, Conga Composer, Riva Sync, DemandTools, Data Loader and Calendar Anything.

Managed operations and worked with department heads to develop business strategy for this $20 million multi-specialty medical practice.• Managed a complete IT infrastructure overhaul upgrading cabling, servers, printers, phone system, migration from Outlook to Gmail, Salesforce.com implementation and training, as well as cloud-based records and operations management.• Successfully planned the relocation of existing operations to a new facility and directed the expansion of the practice to a second location. Opened new pain management surgical suite and completed a 6-month certification process on time and within budget.• Managed the executive office including human resources, accounting, and IT departments; reporting as a department head to the CEO.

As managing partner and noted executive chef, redesigned this upscale Spanish restaurant to an approachable Caribbean style venue. Praised in the Santa Barbara Independent as the flavorful new butterfly of the local restaurant scene.• Redesigned the restaurant’s business model while resolving issues of prior failed restaurant including: policies and procedures, staffing, computer and phone systems, floor layout, menu, and wine list. Brought business to profitability within four months.

As managing partner, redesigned this bar to become what is now considered to be Santa Barbara's most unique and successful upscale lounge.• Redesigned the bar’s business model; planned, and managed the reopening and expansion of this lounge, working with designers, sub-contractors and advertisers to create a dual atmosphere of both lively entertainment and an intimate lounge feel. Hired new staff and implemented new procedures that returned this business to profitability.

As managing partner and noted executive chef, during my tenure transformed this restaurant into a highly successful and respected local eatery, growing it to more than $2 million annual revenue.• Developed and executed seasonal and special event/holiday menus that were featured in Sunset, Bon Appetite and Santa Barbara magazines.• Upgraded POS computer systems and worked with vendors and implemented costing and inventory controls to maximize profitability and reduce waste.