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Katie Canelo Email & Phone Number
Director, Central Technology Production
at
Epic Games
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Director, Central Technology Production
Location
Raleigh-Durham-Chapel Hill Area, United States
Company size
Who is Katie Canelo? Overview
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Quick answer
Katie Canelo is listed as Director, Central Technology Production at Epic Games, a with 11318 employees, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a matched LinkedIn profile for Katie Canelo.
Katie Canelo previously worked as PMO Services Director at Epic Games and IT Services Director at Epic Games. Katie Canelo holds Associate Of Science (A.S.), Criminal Justice/Forensics from Ftcc.
Company email context
Email format at Epic Games
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Epic Games
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Profile bio
About Katie Canelo
15+ years in the technology sector across both enterprise-level and smaller software development organizations, most recently focused on rapidly changing, cutting-edge technology. Focused on creative problem solving while remaining a motivating and empowering team leader. My career has been spent taking on increasing levels of responsibility while remaining a trusted advisor. I’ve earned a reputation for successful project execution and being the right person to tag in when the train is off the rails.…Unless it’s scheduling calendar invites. Don’t put me in charge of those. 😝
Current workplace
Katie Canelo's current company
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Epic Games
10 roles · 23 years
Katie Canelo work experience
A career timeline built from the work history available for this profile.
Pmo Services Director
Current
Feb 2023 - Present
It Services Director
Current
Sep 2021 - Present
Senior Manager, It
Current
2020 - Present
~6 yrs 6 mos
Senior Producer
Current
Jul 2019 - Present
Director, End-User Computing Solutions
Jun 2017 - Jul 2019
Manager, Corporate It
Software/Hardware Technologies: Meraki APs, Cisco UCS, NetApp, HP switching, RHEV management, Icinga, Google Apps, Office 365, Salesforce, Active Directory, Casper, Absolute, WebHelpDeskI lead a team of technicians, systems administrators/engineers to fully support all internal IT technology- telecomm, network, collaboration tools, desktop systems and enterprise-level servers. Currently I am responsible for creating and following a full internal technology budget (including all system, software, hardware and network purchasing), vendor management (contract negotiations included), team goals and performance monitoring. Major projects include telecom PBX provider switch (InContact to Alteva), NetApp blade/disk shelf expansions, redundant/failover fiber line integration. Since WebAssign was purchased in September 2016 by Cengage Learning, I am now also responsible for the planning, communication and implementation of all systems integrations between our Raleigh office and the other Cengage campuses.
Apr 2015 - Jun 2017
Service Desk Technician Iii/Senior
Software/Hardware Technologies: Google Apps, Office 365, Salesforce, Active Directory, Casper, Absolute, WebHelpDesk, Windows 7Supported a 200+ system mixed-platform desktop environment (Mac/PC/Linux)Fostered change from territorial, hostile IT team to open, flexible and well-respected group within the WebAssign organizationCreated and updated SOPs surround company applications, processes and proceduresLed team in metrics-driven SLAs around first response, turnaround time and overall end-user satisfaction with ITLed successful 50+ system Windows 7 migration from XP with limited resources and time
Jul 2012 - Apr 2015
Genius Admin/Genius
Software/Hardware Technologies: MacOS, iOS, iPhone, iPad, iPod, desktop/notebook Mac systemsResponsible for troubleshooting and diagnosing all Mac devices within appointment timeframe, up to 30+ devices/customers per dayOrganized and scheduled other team members for repair time, appointments and data transfersHelped facilitate training for other Genius admins at sister storesSupported and trained Genius teams while opening new Apple stores
Oct 2007 - Jul 2012
Office Manager
Ran day-to-day operations of a high-functioning, busy hospice office. Main responsibilities were patient intakes, vendor management, equipment rentals, RN and CNA scheduling. Volunteered with patients on an as-needed basis
2004 - 2007
~3 yrs
Team & coworkers
Colleagues at Epic Games
Other employees you can reach at epicgames.com. View company contacts for 11318 employees →
BL
Branden Lee
Colleague at Epic GamesRaleigh, North Carolina, United States
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DM
Darya Makarava
Colleague at Epic GamesSan Francisco Bay Area, United States
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JB
Jeffrey Bauer
Colleague at Epic GamesMt. Laurel, New Jersey, United States
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SS
Sparky Sparky
Colleague at Epic GamesPawtucket, Rhode Island, United States
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CF
Caesar Feliz
Colleague at Epic GamesLos Angeles Metropolitan Area, United States
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SF
Slo8 Family
Colleague at Epic GamesPuchong, Selangor, Malaysia
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MM
Michael Micharlson
Colleague at Epic GamesGeneva, Switzerland
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BU
Ben Undefined
Colleague at Epic GamesPerth, Western Australia, Australia
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LK
Lolgetrekt Kid
Colleague at Epic GamesWashington, District Of Columbia, United States
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AR
Angela Robinson
Colleague at Epic GamesTacoma, Washington, United States
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Branden Lee
Colleague at Epic GamesRaleigh, North Carolina, United States
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DM
Darya Makarava
Colleague at Epic GamesSan Francisco Bay Area, United States
View →
JB
Jeffrey Bauer
Colleague at Epic GamesMt. Laurel, New Jersey, United States
View →
SS
Sparky Sparky
Colleague at Epic GamesPawtucket, Rhode Island, United States
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CF
Caesar Feliz
Colleague at Epic GamesLos Angeles Metropolitan Area, United States
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SF
Slo8 Family
Colleague at Epic GamesPuchong, Selangor, Malaysia
View →
MM
Michael Micharlson
Colleague at Epic GamesGeneva, Switzerland
View →
BU
Ben Undefined
Colleague at Epic GamesPerth, Western Australia, Australia
View →
LK
Lolgetrekt Kid
Colleague at Epic GamesWashington, District Of Columbia, United States
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AR
Angela Robinson
Colleague at Epic GamesTacoma, Washington, United States
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1 education record
Katie Canelo education
-
Ftcc
FAQ
Frequently asked questions about Katie Canelo
Quick answers generated from the profile data available on this page.
What company does Katie Canelo work for?
Katie Canelo works for Epic Games.
What is Katie Canelo's role at Epic Games?
Katie Canelo is listed as Director, Central Technology Production at Epic Games.
Where is Katie Canelo based?
Katie Canelo is based in Raleigh-Durham-Chapel Hill Area, United States while working with Epic Games.
What companies has Katie Canelo worked for?
Katie Canelo has worked for Epic Games, Cengage, Webassign (Acquired By Cengage Learning), Apple, and Beacon Hospice.
Who are Katie Canelo's colleagues at Epic Games?
Katie Canelo's colleagues at Epic Games include Branden Lee, Darya Makarava, Jeffrey Bauer, Sparky Sparky, and Caesar Feliz.
How can I contact Katie Canelo?
You can use AeroLeads to view verified contact signals for Katie Canelo at Epic Games, including work email, phone, and LinkedIn data when available.
What schools did Katie Canelo attend?
Katie Canelo holds Associate Of Science (A.S.), Criminal Justice/Forensics from Ftcc.
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