Katie Caperton Email & Phone Number

Greater New York City Area

2022 CS President’s Club WinnerPeopleGrove is the first Career Access Platform [TM] for higher education. PeopleGrove is on a mission to connect every student and professional with the mentors, advisers, and network needed to realize their full potential and find a fulfilling career.My personal portfolio includes Dartmouth, NYU, Columbia, INSEAD, HEC Paris, and many leading institutions. Including a 98% retention rate from Q1 2020- Q4 2022.

New York, New York, United States

Responsibilities include:• Build relationships with key customer stakeholders and be the trusted advisor/expert in the space• Deliver and communicate ROI for our enterprise clients to drive retention and growth by understanding their business needs and helping them succeed• Formulate and execute on high-level customer strategy that supports company goals• Advocate and represent the voice of our customers by providing input into every core product, marketing and sales process• Closely collaborate with Product and Sales to drive new business and launch new products• Drive team growth strategy with an emphasis on hypothesis building and testing

Nashville, Tn

InQuicker is an online, digital self-scheduling solution designed to enhance healthcare provider strategies.• Responsible for account implementation, relationships, and retention; working with management teams on corporate strategy surrounding patient acquisitions, care coordination, and improving the patient experience. • Responsible for bringing the automated products to new markets and expanding key prospect hospital system partners. • Regularly engage and manage relationships with C-Suite executives. • Involved with Sales and Marketing teams during the entire sales cycle, including, but not limited to, prospecting, design/redesign, operational structure, onsite demonstrations, proposals, and supporting overall strategy for growth. • Help website design mock-ups to improve best practices in customer optimization & conversions.

Dallas/Fort Worth Area

• Responsible for key accounts to build long-term relationships and ensure value is provided to their business.• Manage internal and external on-boarding processes to ensure successful on-time delivery and transition of new accounts.• Lead global support team to provide daily direction in order to meet customer requirements and provide service solutions.• Identify key accounts by analyzing their current growth, strategic importance and future potential. • Customer Invoicing / Software Troubleshooting / Customer Training on applications and software.

Dallas, Tx

• Sales Account Manager responsible for achieving quarterly and annual goals by managing US & Canada territory of two main product lines (emblems/covers)• Manage and maintain relationships with all accounts & customers• Manage and coordinate activities with Inside Sales using CRM tool to facilitate multiple aspects of the sales cycle including execution of Lead Generation and call program activities• Meet with clients, present proposals and ensure that projects/quotes are completed on time

Raleigh, Nc

• Call prospective B2B customers and develop business relationships by scheduling online demonstrations & performing them• Provide product knowledge to prospective customers• Research, identify and qualify leads• Manage and track all sales activities via CRM software• Identify customer needs/requirements and recommend the appropriate products and solutions• Remain up-to-date on new product, technology, and services offerings• Stay current on industry and vertical solutions• Assisting the on-going technical education and development of the broader team• Interact with customers with utmost professionalism & accuracy, leading to customer trust & satisfaction, this in turn has a significant impact on the customer’s future spend with Magnus.

Jasper, Georgia

Year-long Internship - Sharptop Cove