Katie Caperton Email & Phone Number

Greater New York City Area

2022 CS President’s Club WinnerPeopleGrove is the first Career Access Platform [TM] for higher education. PeopleGrove is on a mission to connect every student and professional with the mentors, advisers, and network needed to realize their full potential and find a fulfilling career.My personal portfolio includes Dartmouth, NYU, Columbia, INSEAD, HEC.

New York, New York, United States

• Responsibilities include:
• Build relationships with key customer stakeholders and be the trusted advisor/expert in the space
• Deliver and communicate ROI for our enterprise clients to drive retention and growth by understanding their business needs and helping them succeed
• Formulate and execute on high-level customer strategy that supports company goals
• Advocate and represent the voice of our customers by providing input into every core product, marketing and sales process
• Closely collaborate with Product and Sales to drive new business and launch new products

Nashville, TN

• InQuicker is an online, digital self-scheduling solution designed to enhance healthcare provider strategies.
• Responsible for account implementation, relationships, and retention; working with management teams on corporate strategy surrounding patient acquisitions, care coordination, and improving the patient experience.
• Responsible for bringing the automated products to new markets and expanding key prospect hospital system partners.
• Regularly engage and manage relationships with C-Suite executives.
• Involved with Sales and Marketing teams during the entire sales cycle, including, but not limited to, prospecting, design/redesign, operational structure, onsite demonstrations, proposals, and supporting overall.
• Help website design mock-ups to improve best practices in customer optimization & conversions.

Dallas/Fort Worth Area

• Responsible for key accounts to build long-term relationships and ensure value is provided to their business.
• Manage internal and external on-boarding processes to ensure successful on-time delivery and transition of new accounts.
• Lead global support team to provide daily direction in order to meet customer requirements and provide service solutions.
• Identify key accounts by analyzing their current growth, strategic importance and future potential.
• Customer Invoicing / Software Troubleshooting / Customer Training on applications and software.

Dallas, TX

• Sales Account Manager responsible for achieving quarterly and annual goals by managing US & Canada territory of two main product lines (emblems/covers)
• Manage and maintain relationships with all accounts & customers
• Manage and coordinate activities with Inside Sales using CRM tool to facilitate multiple aspects of the sales cycle including execution of Lead Generation and call program activities
• Meet with clients, present proposals and ensure that projects/quotes are completed on time

Raleigh, NC

• Call prospective B2B customers and develop business relationships by scheduling online demonstrations & performing them
• Provide product knowledge to prospective customers
• Research, identify and qualify leads
• Manage and track all sales activities via CRM software
• Identify customer needs/requirements and recommend the appropriate products and solutions
• Remain up-to-date on new product, technology, and services offerings

Jasper, Georgia

Year-long Internship - Sharptop Cove