Katie Barber Email & Phone Number

Los Angeles, Ca, Us

I help clients through the creation of customized employee surveys that generate actionable insights to build upon strengths and create solutions to challenges. I am actively involved from the beginning of the project as we work with key stakeholders to design the survey content to align with business needs and interests. Throughout the project, I actively manage the pace to ensure each task is completed in a timely manner to meet our goals for results delivery and then help monitor and troubleshoot once the survey is live. Moreover, I am heavily involved in the results content and visualizations, utilizing my experience in research and data analytics to provide a tool for leaders to have a clear understanding of what their organization is saying. Areas of survey expertise include: employee engagement, onboarding, exit, pulse strategy, leadership strategy, organizational culture, and change management.

Dallas, Texas, United States

Development Specialist working remotely for Copart HQ focused on supporting internal teams regarding best practices, compliance to performance standards, and process improvements.- Performs quarterly System Quality Reviews by auditing operating procedures of individual facilities.- Conducts interviews on a daily basis to fill open positions with qualified candidates and meet hiring goals.- Completes a daily report to identify what actions need to be taken by Copart to reconcile issues and fees related to contracts with our sellers/clients and follows up on a weekly basis to ensure compliance.- Conducts special audits as needed to further analyze rising issues or patterns of behavior. - Works with a specific seller representative to ensure all of their requests and needs from each facility are met promptly. Outlines the next actions needed to be taken by Copart staff to clear up any issues and provides training recommendations and instructions on how to prevent the scenario from occurring again.

San Antonio, Texas Area

Supported a diverse workforce of about 1,000 employees across Texas and Oklahoma in day-to-day operations and through strategic HR initiatives.•Major Projects:— Improved customer service skills of an internal support team by creating a training session based on areas identified in a gap analysis.— Provided structure to the Operations Training Program to increase learning and management success through the development of a handbook and evaluation methods.— Established two incentive programs to increase retention and entice new truck drivers. Analyzed the results and impacts of the programs one year later, then presented leadership staff with suggestions to further increase effectiveness.— Created customizable behavioral interviewing guides with sample questions for hiring managers to increase interview effectiveness.— Improved the current recruiting strategy for hourly employees and recent college graduates to attract new talent.•Daily Tasks:— Interviewed multiple candidates, both internal and external, for various jobs.— Initiated and processed background checks on all new hires (Utilized Employment Screening Services, Inc.)— Maintained the online learning management system (Convergence) by crediting those who had completed training.— Managed the internal employee website by creating a training calendar and updating policies and forms.— Assisted with paperwork related to recruiting, benefits, health/physical records, new hire onboarding, short-term and long-term disabilities, and terminations (Utilized the Taleo and PeopleSoft systems).

San Antonio, Texas Area

- Provided assistance to the Dean and office staff by helping with administrative tasks and special projects related to professor effectiveness and student achievement.- Increased campus awareness and interaction through the use of social media and the promotion of events.- Managed a small group of undergraduate students to provide further support to the college.

San Antonio, Texas Area

•Worked alongside the Director of the Annual Research Symposium and Creative Activities Exhibition (ARSCAE) to successfully plan the event two years in a row and ensured each day went smoothly.

San Antonio, Texas Area

-Assisted the Southwest Division Human Resources staff all summer on various projects and day-to-day tasks. -Assessed turnover rates among truck drivers then helped develop two incentive programs to increase applicants and retention among new hires.-Maintained the online training platform and assisted in interviewing qualified candidates for various jobs.-Observed processes and/or assisted with paperwork related to benefits, health/physical records, new hire onboarding, short-term and long-term disability, recruiting, terminations, and succession planning. Introduced to the platforms Taleo, PeopleSoft, and Convergence Training.

Sherman/Denison, Texas Area

•Worked in a team to plan and lead church activities, ceremonies, and camps on and off-campus. Organized and directed volunteers for events, lead small groups and helped with the set-up of events.

Sherman/Denison, Texas Area

•Served as lead photographer for all major campus events, athletic games, and ceremonies for Austin College.

Sherman/Denison, Texas Area

•Acted as a liaison between Austin College and the summer camps and wedding parties that used College’s facilities. Ensured everything ran according to plan and problem solved when issues occurred.

Bonham, Texas

•Successfully planned and organized the foundation’s annual charity golf tournament.

Master Of Business Administration - Mba

- Concentration on Values-Based Leadership - Dean's List Spring 2019 and Fall 2019 - Graduated with Distinguished Honors

Master Of Science (M.S.), Industrial And Organizational Psychology

- Dean’s List Fall of 2017, Spring of 2018, & Spring of 2019 - Graduated with Distinguished Honors

Bachelor Of Arts (B.A.), Psychology

Team Captain, NCAA Division III Tennis -Student-Athlete Academic Honor Roll (2014-2017), Carrol Pickett Outstanding Player Award (2015).

Salutatorian

Activities and Societies: National Honor Society, Spanish National Honor Society, Peer Assistance Leadership (PAL), Algebra Tutor, Varsity.