Katie Chang Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts

Boston University

Greater New York City Area

As an IT Sourcing PMO Intern, I tracked the budget of a $6 million PLM project on Excel for planned vs actual hours that outside vendors worked, to make sure that the project does not go over budget. I also assisted QA in designing test cases for PTC FlexPLM software by writing actions/steps and their expected responses to ensure there are no bugs in the software. Additionally, I provided administrative assistance by organizing and preparing PowerPoint slides for the weekly program status… Show more As an IT Sourcing PMO Intern, I tracked the budget of a $6 million PLM project on Excel for planned vs actual hours that outside vendors worked, to make sure that the project does not go over budget. I also assisted QA in designing test cases for PTC FlexPLM software by writing actions/steps and their expected responses to ensure there are no bugs in the software. Additionally, I provided administrative assistance by organizing and preparing PowerPoint slides for the weekly program status meeting to keep the CIO and project managers up-to-date with latest project developments. I also served as a point of contact for scheduling meetings for individuals working on the PLM project. Show less

Greater New York City Area

As a summer sales associate at J. Crew's flagship Fifth Avenue store, I trained two new employees on customer service and store layout for the apparel and accessories in the Crewcut's section. I also provided clients with purchase suggestions and style ideas, and effectively ran the fitting room by keeping the area clean and constantly checked the fitting room thoroughly after each customer to prevent loss/theft. Additionally, I maintained the sales floor and aided efficiency by organizing… Show more As a summer sales associate at J. Crew's flagship Fifth Avenue store, I trained two new employees on customer service and store layout for the apparel and accessories in the Crewcut's section. I also provided clients with purchase suggestions and style ideas, and effectively ran the fitting room by keeping the area clean and constantly checked the fitting room thoroughly after each customer to prevent loss/theft. Additionally, I maintained the sales floor and aided efficiency by organizing products in the Women's Sale and Wear-to-Work section. Show less

Boston University

Kunming, Yunnan, China

As a marketing assistant, I generated a plan to increase customer retention by providing discounts to loyal customers who use social media to promote the fledgling business. Additionally, I made sure to collect customer feedback after each service to learn more about how we were doing and areas of improvement. After a successful summer, we saw an increased number of people coming back with their pets for us to wash. Besides working on their marketing, I also bathed and groomed dogs, as well as… Show more As a marketing assistant, I generated a plan to increase customer retention by providing discounts to loyal customers who use social media to promote the fledgling business. Additionally, I made sure to collect customer feedback after each service to learn more about how we were doing and areas of improvement. After a successful summer, we saw an increased number of people coming back with their pets for us to wash. Besides working on their marketing, I also bathed and groomed dogs, as well as cleaned and maintained the grooming equipment. Show less

Long Island

As an intern, I organized the photo gallery on their website in order to enhance visitors' understanding of this organization. I also wrote minutes during their meetings to record any ideas that were discussed. I also helped contribute to their cultural events by working at their annual festivals. I had various responsibilities from helping the event run smoothly to providing entertainment for children by teaching them how to make paper lanterns.

Bachelor Of Science In Business Administration, Business Administration And Management, General, 3.52

Activities and Societies: Phi Chi Theta, Dean's Fellows for Social Impact, Sigma Alpha Lambda

3.80

Activities and Societies: National Honors Society, Foreign Language Honors Society