Katie Cox Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Led a team of four who worked on Ada’s Academy and Help Docs to create self-serve educational resources for Ada’s customers, partners, and employees. My proudest accomplishment at Ada was creating a team environment that was safe, supportive, and fun, where we could all do our best work.Defined, implemented, and reported on education key performance.

Helped Ada’s customers to achieve success with their goals by developing and designing outcome-based education courses and programs.Turned complex ideas and product information into easily understood concepts and engaging courses. Automated LMS administration processes, leading to saving a day’s worth of time per week which the team could then spend on.

Vancouver, British Columbia, Canada

Led a team of learning professionals and worked with a global cross-functional team with the goal of improving product adoption and awareness of SAP Analytics Cloud.Built and developed a team of three learning designers focused on highlighting feature releases, improving customer adoption, and creating a community for customers to learn and engage with one.

Vancouver, Canada Area

Translated technical product information into engaging training courses that motivated customers to get the most out of Galvanize software products.Performed strategy and roadmap planning based on feedback from customer-facing teams, product data, and go-to-market strategy.Designed and developed customer enablement learning programs on how to use data.

Dublin, Ireland And Vancouver, Canada

Dublin, Ireland

Vancouver, Canada

Master Of Educational Technology (Met), Adult Education

Bachelor Of Kinesiology, Kinesiology And Exercise Science, First Class Honours

Certificate In Professional Editing