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Katie Engstrom Email & Phone Number
Director of Systems and Training
at
BizXchange
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Director of Systems and Training
Location
Bothell, Washington, United States
Who is Katie Engstrom? Overview
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Quick answer
Katie Engstrom is listed as Director of Systems and Training at BizXchange, based in Bothell, Washington, United States. AeroLeads shows a matched LinkedIn profile for Katie Engstrom.
Katie Engstrom previously worked as Sr. Application Support Consultant at Icertis and Client Services Specialist at Footprint Promotions.
Company email context
Email format at BizXchange
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BizXchange
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Profile bio
About Katie Engstrom
Dedicated and experienced professional with a diverse background in client services, application support, and team leadership. Skilled in onboarding clients, providing exceptional support, and maintaining positive relationships with stakeholders. Proven ability to manage multiple accounts simultaneously while ensuring high levels of customer satisfaction. Adept at tracking project milestones, driving resolutions within SLAs, and negotiating with partners to meet client needs. Strong communication skills with a track record of delivering training and mentoring team members to enhance performance. Seeking opportunities to leverage expertise and drive organizational success in a dynamic environment.
Current workplace
Katie Engstrom's current company
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5 roles
Katie Engstrom work experience
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Sr. Application Support Consultant
In my former role, I served as a Sr. Application Support Consultant, overseeing the onboarding process for my clients. I piloted, documented, and trained colleagues on new onboarding processes, ensuring seamless implementation for clients. I provided feedback on the onboarding process, continuously improving procedures outlined in the onboarding handbook..
Mar 2021 - Nov 2023
Client Services Specialist
I served as a Client Services Specialist, collaborating closely with new and existing customers to understand their brand requirements and deliver tailored solutions. This involved sourcing, quoting, presenting, and producing products that aligned with the clients' brand standards. I maintained strong relationships with clients, suppliers, and.
Feb 2018 - Feb 2021
Product Support Analyst I
I served as a vital support resource for six web-based applications, handling escalated customer inquiries and product issues with expertise and efficiency. I contributed to the development of comprehensive knowledge bases by creating and maintaining articles for both internal and external use. Additionally, I played a key role in training and mentoring.
Sep 2016 - Dec 2017
Customer Support Specialist I
I excelled in providing front-end software support for two applications, consistently achieving a CSAT rating of 95% or higher. Additionally, I played a pivotal role in mentoring and assisting new employees, ensuring their successful onboarding and proficiency in their roles. I actively participated in training modules for new hires, sharing my expertise.
Feb 2016 - Sep 2016
FAQ
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What company does Katie Engstrom work for?
Katie Engstrom works for BizXchange.
What is Katie Engstrom's role at BizXchange?
Katie Engstrom is listed as Director of Systems and Training at BizXchange.
Where is Katie Engstrom based?
Katie Engstrom is based in Bothell, Washington, United States while working with BizXchange.
What companies has Katie Engstrom worked for?
Katie Engstrom has worked for Bizxchange, Icertis, Footprint Promotions, and Vertafore.
How can I contact Katie Engstrom?
You can use AeroLeads to view verified contact signals for Katie Engstrom at BizXchange, including work email, phone, and LinkedIn data when available.
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