Katie Doyle Email & Phone Number

Newcastle Upon Tyne, Gb

Newcastle Upon Tyne, United Kingdom

Since August 2016 I have been the Overseas Team Leader within Last Night of Freedom, supervising a team of Events Managers within the travel industry. I have been working alongside our overseas operators to ensure we are working to the highest standard within the industry, my responsibilities include:- Developing and maintaining supplier relationships. As well as contracting new suppliers and working with existing suppliers to create a strong portfolio of products to fit the industry- Negotiating rates with national and independent suppliers- Working with and visiting oversees suppliers to confirm products are being developed and standards are being met within the company- Leading a team to the highest quality, ensuring work is completed to the highest standard whilst incentivising and arranging entertainment to boost morale company wide- Complaint handling, working alongside suppliers and clients to ensure the best outcome from both sides- Attending ABTA conferences for updates within the industry, feeding this back to my team upon returnAlongside the above, my role is still very much customer service based, I have developed a strong reputation for my excellent customer service skills during my time at Last Night of Freedom. Doing at least five things at once is also a recently honed skill of mine, which suits me well, as I have always known that I thrive under pressure and when run off my feet. I am confident communicating with both colleagues and external clients across all mediums and this is reflected within my current role at Last Night of Freedom.

Since May 2015 I have been working within the Operations team as an Event Manager to help ensure clients receive the very best 'Last Night of Freedom' this includes: - Working as an Event Manager within the travel industry to help tailor clients events to the highest possible standards- Speaking with clients on a daily basis after the point of booking to ensure they receive a tailor made customer service experience. - Developing marketing and business strategies. - Constantly developing IT skills on both internal and external systems.- Budget management.- Superb organisation, planning and monitoring as it relates to event activities.- Complaint handling, great initiative and conflict resolution both after the weekend and during the event process.

North East, Uk

Planning, organising and overseeing events at Topshop/Topman both in and out of store. - Planning ideas in a group environment- Project Management - Co-ordination of events- Sourcing sponsorship- Creating and promoting marketing material for events- Working within time and budget guidelines - Presenting to branch managers

Newcastle Upon Tyne, United Kingdom

Working with Dandy Events on a range of events in and around the Newcastle area.

2:1 Bachelor Of Arts (Hons), Event And Production Management

Event Management, Event Management

This degree allowed me to take part in the organisation of many events within Newcastle College. These events helped me develop my ability.