Katie Duyunova Email and Phone Number
I’ve always believed that the key to success lies in a blend of passion and perseverance. With a strong foundation in both banking and IT, I thrive on leveraging my diverse skill set to enhance operational efficiency and provide exceptional customer support.Armed with a Master’s degree in Corporate Management from Pacific National University, I approach business process optimization with a strategic mindset. I’m well-versed in operating systems, virtual technologies, networking, and cloud platforms like Microsoft Azure and AWS Cloud. I love minimizing downtime and optimizing system performance - there’s something deeply satisfying about turning chaos into clarity!What drives me every day is my passion for problem-solving and delivering top-notch customer service. I thrive in dynamic environments where I can use my analytical skills to tackle both business and technical challenges head-on.When I step away from my professional life, I find joy in ballroom dancing, bushwalking, and soaking up cultural events. Balancing a demanding career with family life as a mother of two keeps me grounded and reminds me of what truly matters. Every day is a new opportunity to learn, grow, and create lasting memories - both at work and at home.
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Support SpecialistBrooky Cybersecurity Aug 2024 - PresentSydney, New South Wales, Australia• Provide technical support to clients, including troubleshooting and resolving issues related to ICT products, cybersecurity solutions, and system performance• Assist in deploying and integrating ICT products and cybersecurity solutions for clients, ensuring smooth implementation and minimal disruption to their operations• Build and maintain strong relationships with clients, providing ongoing support, addressing concerns, and guidance to maximize their cybersecurity investment
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BookkeeperGeneville Constructions Apr 2023 - Aug 2024Sydney, New South Wales, Australia• Maintain accurate and up-to-date financial records using MYOB, ensuring all transactions are properly documented and organized • Process payroll efficiently, ensuring compliance with tax regulations and superannuation requirements, while keeping detailed records• Reconcile bank and credit card statements regularly to ensure transaction accuracy and resolve any discrepancies promptly• Prepare and lodge BAS and GST returns in strict compliance with ATO regulations, ensuring timely and accurate submissions• Generate comprehensive financial statements and detailed reports for management review, providing insights and analysis as needed• Manage accounts payable and receivable by ensuring timely payments and collections, and addressing any issues that arise with vendors or clients• Communicate effectively with clients and suppliers to resolve any financial discrepancies, ensuring clear and professional interactions
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System AdministratorAstra Company Jan 2021 - Dec 2022Chelyabinsk, Russia• Oversee user accounts, group policies, and security permissions within Active Directory to ensure precise user access and seamless authentication processes • Perform accurate installation, configuration, and maintenance of IT systems, following best practices and user requirements to enhance operational efficiency and user productivity • Spearhead the smooth transition to and management of Microsoft 365, including deployment, configuration, and oversight of Office applications and cloud services • Implement systematic troubleshooting methodologies aligned with ITIL incident management practices to effectively diagnose and resolve technical issues at their root causes • Enforce strict adherence to governance protocols and standards while leveraging Azure services to bolster security and scalability • Efficiently utilize ticketing systems to monitor and prioritize technical issues, ensuring timely resolution and comprehensive documentation of solutions for future reference and process enhancement
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Head Of OperationsMts Bank Apr 2014 - Sep 2020Khabarovsk, Russia• Uncover customers’ needs and provide meaningful solutions, ensuring high levels of customer satisfaction• Develop business processes, KPI measurement methods, and market performance enhancements, consistently meeting all KPIs within tight deadlines • Collaborate with senior stakeholders on the management of supply chain restructuring, increasing monthly turnover by 18%• Facilitate systems understanding across departments and manage clients' financial cases, improving workflow transitions and tailoring financial plans • Manage internal projects and coordinate services for corporate and individual customers, ensuring adherence to deadlines and quality standards • Oversee the safety of bank valuables, ensuring compliance and protection, and maintaining full financial and legal responsibility • Generate stakeholder reports with summarized data, stats, analytics, and recommendations, producing detailed and insightful reports
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Account ManagerOrient Express Bank Oct 2012 - Feb 2014Khabarovsk, Russia• Establish customer relationships by educating clients about the Bank's product value, driving revenue growth through solution education and product offerings • Manage customer portfolios, address inquiries, and provide tailored financial solutions • Coordinate account activities, optimize sales strategies, and research industry trends • Develop and uphold SOPs, enhancing performance and implementing a new branch coaching program • Promoted from Sales Assistant to Account Manager within six months, demonstrating rapid career progression -
Sales AssistantOrient Express Bank Jul 2012 - Oct 2012Khabarovsk, Russia• Provide personalized assistance to clients, address inquiries, and promote banking products and services• Assist the sales team with documentation, maintain customer records, and facilitate effective communication• Support daily operations through administrative responsibilities, ensuring an efficient workflow in the banking environment
Katie Duyunova Education Details
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Security Specialist -
Manager
Frequently Asked Questions about Katie Duyunova
What company does Katie Duyunova work for?
Katie Duyunova works for Brooky Cybersecurity
What is Katie Duyunova's role at the current company?
Katie Duyunova's current role is Cybersecurity | Threat Mitigation | Network Defense | SecOps.
What schools did Katie Duyunova attend?
Katie Duyunova attended Kent Institute Australia, Pacific National University.
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