Katie Erdman Email and Phone Number
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Dynamic leader with 15+ years of experience in Human Resources and Staffing. Process-driven with extensive experience directing strategy and creating scalable recruiting programs in fast-paced environments. Proven abilities in customer success, continuous process improvement, recruitment marketing, project management, training, user experience research, and data analysis. Some examples of my work include: • Co-designed and launched a new Recruiting Center of Excellence (RCE) to support customers nationwide with IT, Engineering, Administrative, Finance, and Light Industrial recruiting projects. • Spearheaded initiative to streamline and standardize candidate workflows resulting in consistent execution, 50% faster recruiter submittals, and a 40% decrease in onboarding errors. • Restructured and executed new hire onboarding and training program resulting in a 95% decrease in training-related turnover. • Oversaw end-to-end lifecycle of recruiting projects while leading 7 cross-functional teams in contract delivery to more than 50+ federal government customers leading to more than $144M in revenue over 10 years. I get excited about opportunities where I can dig into a problem and create data-driven solutions. I love training people how to leverage technology to make their work easier. Bringing people to more “aha” moments makes me happy!CliftonStrengths: Communication | Activator | Woo | Individualization | PositivityPredictive Index Profile: Persuader DiSC® Style: iMTBI Online: ENFJ
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GsaSeattle, Wa, Us -
Client CommunicationsGsa Mar 2024 - PresentWashington, D.C., Us
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Sr. Program DirectorFasd United (Formerly Nofas) May 2023 - Mar 2024Washington, Dc, Us -
Sr. Enterprise Client SuccessIndeed.Com Sep 2021 - Mar 2023Austin, Texas, UsConsulted with and provided advisory services to key decision makers at Fortune 1000 clients on large-scale hiring initiatives. Retained and grew $4.2M book of business with 9% YoY growth. Collaborated with Product, Operations, Search Quality, and Aggregation teams to troubleshoot problems and improve processes by translating their business needs into client solutions. Partnered closely with the Enterprise Sales team throughout the customer lifecycle to prevent churn and ensure revenue retention and renewals. Managed employer content & recruitment advertising campaigns including pay-per-click (PPC) job management, display advertising, and profile branding to ensure consistent product performance and delivery. Special Projects: Employee Communication Committee 11/2022 to 3/2023Indeed Mentor Program 6/2022 to 3/2023UX Research Segmentation Project 1/2023 - 3/2023 -
Implementation Director / Client SuccessTad Pgs, Inc. Aug 2018 - Sep 2021Bradenton, Fl, UsCoached 13 cross-functional teams and influence design of processes while remaining agile to hiring demands across concurrent high-volume recruiting projects. Led delivery strategy and resource management for 3 new COVID-19 call centers resulting in project delivery of 950 hires and $11.8M in sales in less than 4 months. Oversaw strategic initiatives to optimize budget spend saving $100K. -
Sr. Program Manager / Communications ManagerTad Pgs, Inc. Dec 2014 - Jul 2018Bradenton, Fl, UsSpearheaded initiative to streamline and standardize candidate workflows resulting in consistent execution, 50% faster recruiter submittals and a 40% decrease of onboarding errors. Oversaw continuous procurement and evaluation of new recruiting tools for 4 recruiting teams. Conducted data analysis to identify efficiency issues and propose recommendations for process improvement.
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Client Services Program ManagerTad Pgs, Inc. Jan 2011 - Nov 2014Bradenton, Fl, UsCo-designed and launched new Recruiting Center of Excellence (RCE) to support customers nationwide with IT, Engineering, Administrative, Finance and Light Industrial recruiting projects. Established standardized and efficient workflows and operational processes creating consistency across departments. Provided strategic account management to high profile customers.
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National Recruiting Project ManagerTad Pgs, Inc. Mar 2007 - Dec 2010Bradenton, Fl, UsAnalyzed and improved recruiting and operational processes by providing oversight, training, expertise, tactics, and strategic sourcing resources. Trained recruiting team of 7. Designed and implemented 5 new national staffing programs for federal customers resulting in over $23.8M in sales.
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Sr. Staffing Program ManagerAdecco Mar 2002 - Mar 2007Zurich, ChConducted full cycle recruiting that increased placements and billable hours by 244% resulting in 525% increase in sales within first year. Designed mentor program for team of 200 temporary employees that resulted in 20% reduced turnover. Received “Recruiter of Year” & “Outstanding Colleague” awards.
Katie Erdman Skills
Katie Erdman Education Details
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Western Washington UniversityEnvironmental Studies/Education -
General AssemblyUx Design
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University Of California, Irvine University ExtensionSocial Media
Frequently Asked Questions about Katie Erdman
What company does Katie Erdman work for?
Katie Erdman works for Gsa
What is Katie Erdman's role at the current company?
Katie Erdman's current role is Program Manager | Project Manager | Customer Success | Continuous Process Improvement | Creating Efficient Processes to Optimize Success.
What is Katie Erdman's email address?
Katie Erdman's email address is ke****@****pgs.com
What is Katie Erdman's direct phone number?
Katie Erdman's direct phone number is +190432*****
What schools did Katie Erdman attend?
Katie Erdman attended Western Washington University, General Assembly, University Of California, Irvine University Extension.
What are some of Katie Erdman's interests?
Katie Erdman has interest in Gourmet Cooking, Cooking.
What skills is Katie Erdman known for?
Katie Erdman has skills like Applicant Tracking Systems, Interviews, Employee Relations, Sourcing, Human Resources, Talent Acquisition, Training, Process Improvement, Strategic Planning, Management, Social Media, Temporary Placement.
Who are Katie Erdman's colleagues?
Katie Erdman's colleagues are Kenny Browne, Vera Reed, Mary Cost, Bob Robbins, Brian Magden, Lisa Dall, Janice Elaine Ellison.
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