Department leadership for both BizOps and Risk Operations. Risk: ensuring a safe and positive experience for our brands and retailers via onboarding (identity verification), and fraud & abuse monitoring and mitigation. Financial Products, Underwriting & Recovery: enabling growth via financial products and assistance.BizOps: analytical and operational problem solvers. Driving business insights, rigorous performance management, executing cross-functional strategic initiatives, and filling various operational gaps.

Led our marketplace operations teams alongside BizOps and Risk. Teams responsible for brand onboarding, quality, pricing, and Trust & Safety.

In addition to building our BizOps function, I had the opportunity to lead and scale our talent function while we doubled the size of our team.

Led development and execution of go-to-market and business development strategy for Capital One's digital small business banking products & platform. Also led efforts in developing our fintech partnership and acquisition strategy. • Initiatives driving awareness, user acquisition and product engagement including identification & testing of alternative channels for SMB acquisition, 3rd party product & marketing partnerships, national expansion strategy, content strategy, etc. • Led a team to establish & deliver on these strategic initiatives and partnered across sales, marketing, product, operation, legal, and lines of business• Product strategy and competitive positioning• Modifying internal processes to improve risk leveling, efficiency, and scalability of growth initiatives

I joined CircleUp when it was less than 10 people and pre-Series A. Built and led Business Development and Business Operations focused on marketplace growth, product, and operations. We successfully raised Series A, B and C+ rounds and helped hundreds of entrepreneurs. Voting Member on the Investment Committee for the CircleUp Growth Fund, a discretionary fund leveraging unique data to invest in early stage consumer companies.

H.I.G.'s flagship lower-middle market private equity fund. • Investment sourcing, due diligence, deal structuring & negotiations, financing, and documentation• Operating partner to multiple H.I.G. portfolio companies focused on driving growth and/or turnaround strategy. Worked with the Board of Directors and management teams to assess and optimize financial performance, solve operational challenges, make investments or acquisitions, and manage investor & lender relations

Technology mergers & acquisitions.Advised public & private technology companies on buy-side and sell-side transactions.

Got my start cold-calling for targets of acquisition/investment. Most memorable being funeral homes.