Katie Jenkins Email and Phone Number
Katie Jenkins work email
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Katie Jenkins personal email
Experienced, self-motivated individual with a passion for delighting customers and driving business results. Keenly focused on building successful programs and teams throughout the entire SaaS lifecycle journey and retaining and increasing revenue via an insight-informed, optimized user experience.
Mercer
View- Website:
- mercer.com
- Employees:
- 22222
- Company phone:
- +1 212-345-7000
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Global Product Portfolio Director - Work And SkillsMercerSeattle, Wa, Us
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Global Product Portfolio Director - Work ArchitectureMercer Aug 2021 - PresentNew York, Ny, UsResponsible for the overall global portfolio success of Mercer’s work architecture design products including job architecture, job grading methodology, and skills intelligence.
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Vp Of Customer SuccessQuantivate Jan 2021 - Aug 2021Bothell, Washington, UsHired to create Customer Success function. Achievements included building Customer Success Management and Education teams and playbooks, designing customer health and churn metrics, developing renewal forecasting process, launching customer segmentation, and leading creation of formal go-to-market program across company. -
Director, Customer SuccessPayscale, Inc. Mar 2019 - Nov 2020Seattle, Washington, UsLed cross-functional teams responsible for customer experience and lifecycle journey programs, expansion, enablement, and customer onboarding. Achievements included developing and implementing scalable programs that maximized customer value and ARR, developing and launching voice of customer program (NPS, CSAT, CES, etc.), and representing Customer Success in product go-to-market strategy. -
Enterprise Alliance ManagerPayscale, Inc. Oct 2017 - Mar 2019Seattle, Washington, UsResponsible for the strategic direction and execution of PayScale’s enterprise partnerships. Responsibilities included oversight and development of key business partnerships to increase referral and reseller revenue, and developing new partnership opportunities across the HR service provider ecosystem.
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Principal, Account Management Team LeadMercer Mar 2017 - Oct 2017New York, Ny, UsLed team who managed Mercer's global SaaS accounts. Achievements included driving consistently high retention and upsell results among team, designing and implementing strategic initiatives to maximize client utilization and engagement, and spearheading key processes like user group meetings, global training programs and technology migrations.
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Principal, Solutions ConsultantMercer Jan 2016 - Mar 2017New York, Ny, UsLed development and implementation of sales strategy for Mercer’s SaaS solutions. Achievements included defining and communicating the sales strategy, building product awareness, increasing Mercer’s sales pipeline and driving revenue globally.
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Principal, Account Management Team LeadMercer Oct 2013 - Dec 2015New York, Ny, UsLed team who managed Mercer's global SaaS accounts. Achievements included driving consistently high retention and upsell results among team, designing and implementing strategic initiatives to maximize client utilization and engagement, and spearheading key processes like user group meetings, global training programs and technology migrations.
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Account ManagerMercer Aug 2010 - Oct 2013New York, Ny, UsServed as the primary contact and advisor for Mercer’s SaaS clients with consistently high retention and upsell results.
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Software Implementation Project ManagerMercer Aug 2007 - Dec 2010New York, Ny, UsLed onboarding implementation for Mercer's Enterprise segment SaaS clients. Responsibilities included scoping client needs, developing written scope of services, establishing project timelines and budgets, managing day-to-day operational and relational aspects of projects, and ensuring the highest quality work was delivered in a timely manner to the client.
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Compensation Survey AnalystMercer May 2004 - Aug 2007New York, Ny, Us
Katie Jenkins Skills
Katie Jenkins Education Details
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Bellarmine UniversityMba -
University Of KentuckyMarketing And Management
Frequently Asked Questions about Katie Jenkins
What company does Katie Jenkins work for?
Katie Jenkins works for Mercer
What is Katie Jenkins's role at the current company?
Katie Jenkins's current role is Global Product Portfolio Director - Work and Skills.
What is Katie Jenkins's email address?
Katie Jenkins's email address is ka****@****ale.com
What schools did Katie Jenkins attend?
Katie Jenkins attended Bellarmine University, University Of Kentucky.
What skills is Katie Jenkins known for?
Katie Jenkins has skills like Curriculum Design, Curriculum Development, Public Speaking, Research, Microsoft Office, Classroom, Educational Leadership, Lesson Planning, Tutoring, Staff Development, Project Management, Management.
Who are Katie Jenkins's colleagues?
Katie Jenkins's colleagues are Anshika Anand, Marjorie Bienlien, Anant Kumar, Eileen Nolan, Erika Lizeth Ponce Flores, Lucy Yao, Sam Liu.
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