Kathryn (Katie) Bowes, Capm Email & Phone Number

Chicago, Illinois, United States

• Directed the implementation of Club Automation software for multiple clients simultaneously while managing remote teams and internal projects
• Collaborated with Product Consultants, Trainers, Data Engineers, and Customer Service Advocates to maintain a 100% success rate for launching qualifying clients within 4 months of the project kickoff date to follow the.
• Identified, escalated, and mitigated risks to ensure projects heed to determined scope and timeline
• Contributed to process improvement projects by creating and editing content for Standard Operating Procedures and educational documents to create more cohesive workflows for colleagues and clients
• Supported clients’ data conversation process through additional data analysis, reporting, and cross-checking with original data set

Greater Chicago Area

• Managed sales calls, customer relationships, projects and opportunities for over 125 accounts for a total of $550,000 in managed revenue in 2021, increasing yearly
• Communicated product and application questions, as well as supply chain details between customers, distributors, and internal departments to effectively relay information and problem-solve
• Organized weekly training presentations for newer representatives and managers to practice important selling skills and product knowledge
• Maintained a 160% increase of last year’s sales, year-to-date, and strategized action plans for top accounts to increase current market share from 36% to a goal of 42%

Chicago, Illinois

• Supported 30 account representatives and managers with tasks as needed including checking customer orders, researching product information, submitting price estimates, and delivering products to customers
• Scheduled internal training events and customer-facing product demonstrations for account representatives, managers, and product specialists

• Actively participated in learning activities to gain a thorough understanding of SMC’s sales and system processes
• Demonstrated mastery of SMC product functions and informational catalogs for approximately 12 thousand products across 14 product lines through verbal and written exams

Round Lake Beach, IL

- Familiarized myself with the inner-workings of a Meijer store by working with Team Leaders in their respective departments and learning the strategies behind each- Generated a recommendation to increase in-store recycling by researching alternative waste solutions that would reduce expenditures, increase revenue and better Meijer’s sustainable community.

Indianapolis, Indiana Area

-Instructed ten to thirty children ages six through twelve per week through drills to help them improve their tennis skills-Collaborated with two to three other young adults to create a safe and fun atmosphere for our campers

4600 Millersville Rd, Indianapolis, IN 46226

-Established a safe pool atmosphere by enforcing rules and maintaining regulations -Administered emergency care when necessary-Attended In-Service training once a month to refine lifesaving skills

5640 N Illinois St, Indianapolis, IN 46208

-Established a safe pool atmosphere by enforcing rules and maintaining regulations -Administered emergency care when necessary-Attended In-Service training three times a month to refine lifesaving skills

Bachelor Of Science - Bs, Marketing, Senior

Activities and Societies: Delta Sigma Pi Professional Fraternity. The African American Choral Ensemble. Theta Phi Alpha Sorority.

High School

Activities and Societies: National Honor Society-Treasurer. School Ambassadors. Retreat Team. Youth Liturgy Choir. Go Make A Difference.