Kathryn (Katie) Bowes, Capm Email & Phone Number

Chicago, Illinois, United States

• Directed the implementation of Club Automation software for multiple clients simultaneously while managing remote teams and internal projects• Collaborated with Product Consultants, Trainers, Data Engineers, and Customer Service Advocates to maintain a 100% success rate for launching qualifying clients within 4 months of the project kickoff date to follow the Club Automation onboarding process• Identified, escalated, and mitigated risks to ensure projects heed to determined scope and timeline• Contributed to process improvement projects by creating and editing content for Standard Operating Procedures and educational documents to create more cohesive workflows for colleagues and clients• Supported clients’ data conversation process through additional data analysis, reporting, and cross-checking with original data set

Greater Chicago Area

• Managed sales calls, customer relationships, projects and opportunities for over 125 accounts for a total of $550,000 in managed revenue in 2021, increasing yearly• Communicated product and application questions, as well as supply chain details between customers, distributors, and internal departments to effectively relay information and problem-solve• Organized weekly training presentations for newer representatives and managers to practice important selling skills and product knowledge• Maintained a 160% increase of last year’s sales, year-to-date, and strategized action plans for top accounts to increase current market share from 36% to a goal of 42%

Chicago, Illinois

• Supported 30 account representatives and managers with tasks as needed including checking customer orders, researching product information, submitting price estimates, and delivering products to customers• Scheduled internal training events and customer-facing product demonstrations for account representatives, managers, and product specialists

• Actively participated in learning activities to gain a thorough understanding of SMC’s sales and system processes• Demonstrated mastery of SMC product functions and informational catalogs for approximately 12 thousand products across 14 product lines through verbal and written exams

Round Lake Beach, Il

- Familiarized myself with the inner-workings of a Meijer store by working with Team Leaders in their respective departments and learning the strategies behind each- Generated a recommendation to increase in-store recycling by researching alternative waste solutions that would reduce expenditures, increase revenue and better Meijer’s sustainable community partnership

Indianapolis, Indiana Area

-Instructed ten to thirty children ages six through twelve per week through drills to help them improve their tennis skills-Collaborated with two to three other young adults to create a safe and fun atmosphere for our campers

4600 Millersville Rd, Indianapolis, In 46226

-Established a safe pool atmosphere by enforcing rules and maintaining regulations -Administered emergency care when necessary-Attended In-Service training once a month to refine lifesaving skills

5640 N Illinois St, Indianapolis, In 46208

-Established a safe pool atmosphere by enforcing rules and maintaining regulations -Administered emergency care when necessary-Attended In-Service training three times a month to refine lifesaving skills

Bachelor Of Science - Bs, Marketing, Senior

Activities and Societies: Delta Sigma Pi Professional Fraternity. The African American Choral Ensemble. Theta Phi Alpha Sorority.

High School

Activities and Societies: National Honor Society-Treasurer. School Ambassadors. Retreat Team. Youth Liturgy Choir. Go Make A Difference.