Kate Gibson Email and Phone Number
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Organizational success depends on excellent leadership support and collaboration. As a solutions-oriented senior program manager, those are the hallmarks of my skill set. I possess a proven record of success, creating revolutionary program changes to improve processes, reduce costs, and boost efficiency across domestic and international business interests delivering $40M+ in annual savings. I reflect an adeptness for developing operational management strategies that leverage executive communication to optimize impact. I am skilled at utilizing data and analytics along with strong business acumen to facilitate strategy development, while crafting clear messaging to foster support for change. My work history illustrates an excellence at building and strengthening relationships with clients and C-suite leaders by delivering results that achieve results surpassing expectations.I achieve goals within operations, account management, and sales through adaptive project management skills. Strong prioritization abilities, creating avenues for effective communication, timeline alignment, and project completion is a demonstrable component of what I bring to an organization.
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Executive AssistantArizona State UniversityScottsdale, Az, Us -
Chief Of Staff To Chief Information OfficerArizona Department Of Child Safety Oct 2023 - Present -
Senior Program Manager - Us Strategic Customer ExperienceAmazon Feb 2023 - Oct 2023Seattle, Wa, UsI lead cross-departmental collaboration with various business units to identify customer issues that drive problems and impact bottom-line growth. I investigate potential areas of concern and conduct data analysis to identify bottlenecks within processes for remediation.Highlights of accomplishments in this role include:• Craft strategic roadmaps and present narratives to make interesting arguments for change among leadership and influencers within the organization through my research-based approach to communication• I manage projects by obtaining executive support and defining project schedules and processes to define success and advancement• Manage stakeholder relationships to partner in navigating change processes to bolster customer satisfaction and service -
Senior Project Manager; Anecdote AdvocatesAmazon Feb 2020 - Feb 2023Seattle, Wa, UsI designed and developed an entire program based on data-derived impacts to bolster customer support. Using my research, I leveraged success within prototypes and tests to expand the program to 40 business teams across 14 global regions to manage success and drive business improvement.Highlights of accomplishments in this role include:• I deployed customized tools to identify systemic operational problems within the company, creating pathways for swift resolution• Produced savings of over $40M by leading my teams to mine potential areas of concern and engage in preventative customer service• Trained all customer support representatives to utilize an internal heartbeat tool to manage all customer input, reducing customer-related issues during peak sales periods • Created a toolkit and hosted 40+ workshops reaching 100+ business teams to market program through adoption -
Senior Account ManagerVerra Mobility May 2018 - Feb 2020Mesa, Arizona, UsOversaw larger key accounts within a broader territory through my advocacy of the Voice-of-Client (VOC), acting as an industry expert, and positioning Verra Mobility as a strategic partner for clients. I navigated stakeholder relationships to build trust and credibility.Highlights of accomplishments in this role include:• I landed an $8M contract by selling Colorado Springs as a new customer, implementing 20 red light cameras within the community through collaboration with city leaders and contractors• Constructed a data reporting tool for the company to create a vast database for easy tracking and resolution of client problems, establishing clarity in resolving user errors, establishing workflow processes, and sharing business intelligence• Applied political acumen to build relationships between elected officials, decision-makers, and myself to cultivate new business and capture renewal agreements with current clients -
Corporate Communications ManagerAmerican Traffic Solutions May 2009 - Jun 2018Mesa, Az, UsEngaged the media as the primary press contact for the organization, facilitating strong two-way communication through my commitment to honesty and my passion for brand messaging. I oversaw a team of 10 members in launching public relationship campaigns across identified regions.Highlights of accomplishments in this role include:• I drove press coverage expansion, resulting in a spot on The Today Show, a print story in USA Today, and an average of 5 US stories per week• Supported advocacy positions to increase safety awareness by supporting legislation, crafting public awareness campaigns across 300+ communities, and building a public awareness toolkit for client use -
Public Affairs SpecialistPolicy Development Group 2004 - 2006Phoenix, Az, UsIn this role, I liaised with a portfolio of 12 clientele as the primary public affairs/government relations contact, particularly surrounding campaign management, relationship building, audience targeting practices, community outreach efforts, and event/meeting coordination. I also conducted all administrative duties, including phone line management, inventory control, reporting, and overall support. Some key achievements from this role include: -- Contributed to the organization and execution of public meetings for ADOT for the South Mountain Freeway Project and the Smoke Free Arizona Campaign. -- Supported executives with media monitoring, legislative monitoring, and research surrounding media talking points. -
Majority Staff AssistantArizona House Of Representatives 2003 - 2005Phoenix, Arizona, UsDuring my time with the AZ House of Representatives, I gained working knowledge of core public relations (PR) knowledge as a key administrative resource for policy advisors and chief of staff with a focus on end-to-end member relations, legislative research, and constituent correspondence efforts. Some key achievements from this role include: -- Entrusted to appropriately distribute proposed legislation and sensitive communications within strict deadlines and high-pressure project settings. -- Chosen to attend and discreetly compile notes for the Appropriations & Rules Committee and several interim committee meetings in addition to other components of the legislative process.
Kate Gibson Skills
Kate Gibson Education Details
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Arizona State UniversityCommunications
Frequently Asked Questions about Kate Gibson
What company does Kate Gibson work for?
Kate Gibson works for Arizona State University
What is Kate Gibson's role at the current company?
Kate Gibson's current role is Executive Assistant.
What is Kate Gibson's email address?
Kate Gibson's email address is ka****@****ity.com
What schools did Kate Gibson attend?
Kate Gibson attended Arizona State University.
What skills is Kate Gibson known for?
Kate Gibson has skills like Public Relations, Social Media, Internal Communications, Community Outreach, Leadership, Newsletters, Crisis Communications, Strategic Communications, Program Management, Media Relations, Management, Press Releases.
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