Katie Gleason Email & Phone Number

Nashville, Tn, Us

San Francisco, California, Us

• Manage a $210,000+ quarterly book of business, ensuring client satisfaction and retention through proactive communication.• Ranked in the top 3 sellers consistently, exceeding KPIs and driving revenue growth through upselling strategies.• Lead training for new hires on CRM best practices and effective sales techniques.•Conduct call coaching to enhance team performance and client engagement.•Collaborate with cross-functional teams to optimize client campaigns and deliver measurable results.

Nashville, Tennessee, Us

Manage billing processes for corporate partners and large-scale distributors, ensuring accurate and timely invoicing.Facilitate daily communication with clients to address inquiries and provide exceptional customer service, resulting in high client satisfaction.Prepare a variety of financial documents including invoices, expense reports, and payment memos with meticulous attention to detail.Utilize QuickBooks to analyze financial data, ensuring accuracy and compliance with accounting standards.Contribute to bank reconciliations, deferred revenue analysis, and support company audits, pivotal in securing investments and maintaining financial transparency.

Orchestrated the sales and execution of high-volume, high-revenue events, boasting an 85% close rate through meticulous planning and attentive customer service.Achieved consistent top rankings, in total weekly sales, demonstrating adept salesmanship and a keen understanding of customer preferences.Played a key role in the onboarding process by training new hires on the establishment's 28 steps of service, instilling a commitment to excellence from day one.Maintained accountability for handling and reconciling all cash transactions, ensuring accuracy and adherence to financial protocols.Coordinated weekly staff schedules to optimize efficiency and ensure adequate coverage, fostering a cohesive and productive work environment.

New York, Ny, Us

Strategically promoted artist singles to enhance playtime and achieve higher chart placements, leveraging innovative marketing tactics and industry connections.Conceptualized and executed promotional campaigns, including the development of creative promotional items distributed to 164 radio stations, effectively increasing artist visibility and airplay.Monitored and analyzed artist chart performance, generating daily reports to track progress and identify opportunities for further promotion and engagement.

Orlando, Fl, Us

Orchestrated logistics for publicity events, including concerts, broadcasts, and fundraisers, ensuring seamless execution and exceptional attendee experiences.Amplified brand recognition and engagement through strategic event planning, resulting in increased listener interaction and heightened awareness within target demographics.Managed and curated social media content for seven radio stations, maintaining a consistent online presence and fostering community engagement.Spearheaded the setup, testing, and monitoring of broadcasting technology to guarantee uninterrupted on-air operations and optimal sound quality.

Maitland, Fl, Us

Conducted comprehensive research to identify and compile a list of prospective sponsors, demonstrating strong analytical skills and strategic planning abilities.Initiated outreach efforts through targeted phone calls to prospects, effectively soliciting sponsorships and fostering valuable partnerships.Achieved remarkable success by securing over 100 new sponsors, showcasing exceptional negotiation and communication skills.Leveraged Adobe Illustrator to design captivating event signage, contributing to the successful branding and promotion of philanthropic initiatives.

Southfield, Michigan, Us

Conducted in-depth research on competitors and compiled comprehensive comparative analyses to inform strategic decision-making by the sales team, contributing to enhanced market understanding and competitive advantage.Oversaw the coordination and management of the care coordination kit process, including printing, assembly, and shipping, ensuring timely delivery of essential materials to healthcare professionals and patients.

New York, Us

Provided exceptional customer service by greeting and assisting customers, addressing inquiries, and resolving issues promptly, resulting in high customer satisfaction scores.Demonstrated in-depth product knowledge to effectively educate customers and drive sales, consistently meeting or exceeding individual sales targets.Operated point-of-sale (POS) systems to process transactions accurately and efficiently, handling cash, credit card, and electronic payments.Maintained a clean and organized store environment, including restocking shelves, arranging merchandise displays, and ensuring compliance with visual merchandising standards.Collaborated with team members to achieve store goals, participating in regular team meetings and contributing to a positive work culture.

Human Communications

General Studies