Katie Griffiths (Assoc Cipd) Email & Phone Number

Newcastle-Under-Lyme, England, United Kingdom

• Advise Line Managers and Supervisors on Company Best Practice with reference to policy and procedures.• Deal with and resolve all employee relations, keeping up to date with current legislation.• Ensure policies and procedures are up to date in line with current legislation.• To take full responsibility for absence management processes.• Conduct investigations and hearings in relation to Conduct and Grievance• Run the monthly payroll for the Stoke office and the Gibraltar… Show more • Advise Line Managers and Supervisors on Company Best Practice with reference to policy and procedures.• Deal with and resolve all employee relations, keeping up to date with current legislation.• Ensure policies and procedures are up to date in line with current legislation.• To take full responsibility for absence management processes.• Conduct investigations and hearings in relation to Conduct and Grievance• Run the monthly payroll for the Stoke office and the Gibraltar office, including pensions and private healthcare contributions • To undertake independent project work and supporting project work of HR Business Partners • Maintain and update the company intranet as and when needed.• Assist in the planning and set-up of Company wide events, communications and employee engagement activities.• Continuous improvement of HR systems and practices, implementation of a new HR System (Success Factors)Recently implemented a new payroll provider to provide a managed service. Show less

Newcastle Under Lyme

• Advise Line Managers and Supervisors on Company Best Practice with reference to policy and procedures.• Deal with and resolve all employee relations, keeping up to date with current legislation.• Ensure policies and procedures are up to date in line with current legislation.• To take full responsibility for absence management processes.• Conduct investigations and hearings in relation to Conduct and Grievance• Run the monthly payroll for the Stoke office and the Gibraltar… Show more • Advise Line Managers and Supervisors on Company Best Practice with reference to policy and procedures.• Deal with and resolve all employee relations, keeping up to date with current legislation.• Ensure policies and procedures are up to date in line with current legislation.• To take full responsibility for absence management processes.• Conduct investigations and hearings in relation to Conduct and Grievance• Run the monthly payroll for the Stoke office and the Gibraltar Customer Service team• To undertake independent project work and supporting project work of HR Business Partners • To assist and advise in the full recruitment process for the Stoke office from the production of sourcing/screening CV's, organising and conducting interviews, making offers, preparing new starter packs, and carrying out inductions. • Maintain and update the company intranet as and when needed.• Assist in the planning and set-up of Company wide events, communications and employee engagement activities.• Continuous improvement of HR systems and practices, supporting the London team with the implementation of a new HR System (Success Factors) Show less

Crewe, United Kingdom

• To take full responsibility for absence management processes.• Conduct investigations and hearings in relation to Conduct and Grievance• To undertake independent project work and supporting project work of HR Business Partners • To assist with updating policies and procedures in line with changes in employment legislation. • To produce monthly KPI statistics to ensure deadlines are met and to provide management information as and when required. • Responsible for the HR… Show more • To take full responsibility for absence management processes.• Conduct investigations and hearings in relation to Conduct and Grievance• To undertake independent project work and supporting project work of HR Business Partners • To assist with updating policies and procedures in line with changes in employment legislation. • To produce monthly KPI statistics to ensure deadlines are met and to provide management information as and when required. • Responsible for the HR section of the staff intranet and the HR self-serve system, ensuring policies are up to date as appropriate.• Liaise with all relevant external agencies / suppliers. • Responsible for the recruitment processes. Ensuring that necessary authorisation to recruit documentation is obtained, drafting adverts, collating applicants into a recruitment file, issuing regret letters, conducting psychometric testing, issuing invite letters, preparing interview guides/questions, meeting and greeting candidates. Conducting interviews with managers..• Prepare and issue employment contracts. Setting all new starters up on the HR system. • Co-ordinate and deliver all employee inductions. • To maintain our employee’s personnel files and to keep all departmental filing maintained. • To deal with the distribution of mass internal communications e.g. staff letters.• Ensure that all payroll information is accurate and all payroll deadlines are met.• To be responsible for all pensions administration • Provide support to the annual PDR system, ensuring all are returned within specified timescales, highlighting any concerns.• To record, process and dispatch documentation associated with internal and external courses/TrainingAchievements:Nominated for personality of the year award 2016Won brilliant ways of working award 2016Implemented a new HR systemAdditional duties:Health & Safety ChampionEquality, Diversity & Inclusion ChampionWeb Champion Show less

Keele

•Set up, input and monitor weekly NRC management information to compare service levels against agreed client KPI’s and SLA’s. Review ALL NRC accounts MI monthly.•Liaise with Adecco’s MI team to ensure all spend MI is received in a timely manner, Review the format regularly and suggest improvement/changes. Monthly spend to client contacts.•Maintain the NRC vacancy tracker, checking information supplied from Account Co-ordinators and Consultants.•Build up a good working relationship… Show more •Set up, input and monitor weekly NRC management information to compare service levels against agreed client KPI’s and SLA’s. Review ALL NRC accounts MI monthly.•Liaise with Adecco’s MI team to ensure all spend MI is received in a timely manner, Review the format regularly and suggest improvement/changes. Monthly spend to client contacts.•Maintain the NRC vacancy tracker, checking information supplied from Account Co-ordinators and Consultants.•Build up a good working relationship with key client and branch contacts. •Work with the other Account co-ordinators to support branches with the client debt, liaise with billing/credit control weekly for updates.•Receive vacancies from clients either electronically or by phone•Match vacancies with local Adecco branches, Liaise with branches, re their willingness and ability to supply•Walk through the interview process with the Branch Consultants, arrange interviews and gain feedback from candidates and contacts •Supervise a team of 5, dealing with any escaltions and managing workloads on a dailey basis.•Recuit, interview and offer candidates for new positions within my team of Account co-ordinators.•Deputise for the Team Leader if no Manager is in the NRC. Reporting any concerns to the NRC Manager, in addition to having a flexible approach and adopt the willingness to help out other teams when directed by ManagementI also cover Payroll when our Payroll Administrator is on annual leave. Pay rolling 200+ temps on a weekly basis, processing holiday requests, processing tax documents, sending pay slips and dealing with any pay role queries. Show less

Keele

Acting as an Account Co -ordinator for 10 clients. Recieving vacancies, liaising with local branches, chasing CV’s from local branches, uploading CV’s and ID for candidates and submitting against vacancies on client systems. Liaising with clients and branches to arrange interviews, start dates etc.• Check debt reports weekly. Liaising with credit controller’s to see what assistance they require, asking branches for an update on progress of their debt• Check client portals weekly for… Show more Acting as an Account Co -ordinator for 10 clients. Recieving vacancies, liaising with local branches, chasing CV’s from local branches, uploading CV’s and ID for candidates and submitting against vacancies on client systems. Liaising with clients and branches to arrange interviews, start dates etc.• Check debt reports weekly. Liaising with credit controller’s to see what assistance they require, asking branches for an update on progress of their debt• Check client portals weekly for missed vacancies and outstanding actions• Review Contrado for accuracy and suggest any changes needed• Receive and review monthly MI• Ensure 2nd tier list’s are up to date. Check that all invoices are being received in a timely manner• Liaise with client regarding SLA’s, Contracts and Commercial agreements• Attend Quartly review meetings Show less

Temp and Perm consultant. Worked on many accounts, for general staffing and professional.• Creating advertisements for job board advertising regarding current vacancies. • Screening and skill matching of CV’s, conducting telephone interviews.• Administration duties include setting up all candidate profiles ensuring all personal information is gathered and validated. • Referencing of candidates, contacting previous employers, businesses, people to obtain identity… Show more Temp and Perm consultant. Worked on many accounts, for general staffing and professional.• Creating advertisements for job board advertising regarding current vacancies. • Screening and skill matching of CV’s, conducting telephone interviews.• Administration duties include setting up all candidate profiles ensuring all personal information is gathered and validated. • Referencing of candidates, contacting previous employers, businesses, people to obtain identity, uploading data onto in-house systems.• Updating candidate details ensuring all information is up-to-date and meets current legislation laws. Insuring candidates packs are compliant.• Typing/drafting of letters to candidates and clients to advise of updates regarding payroll, PAL, offers and any other important information. • Dealing with incoming emails on a daily basis and all candidate queries either by telephone or face-to-face.• Speaking with clients daily to advice of any change.• Creating of files using word, excel on a daily basis and various in-house systems for candidate information and testing systems. • Sourcing candidates using various methods including websites and advertising.• Dealing with all departments within head office regarding HR issues with candidates, legal department, and all other areas relevant to the business.• To understand the needs of our associates by staying in regular contact by phone or post and providing excellent customer service to their tailored needs/requirements.• Auditing candidates packs, registrations, temporary and permanent job set up, payroll, charging and general office on a quarterly basis. Advise colleagues of any corrective actions and training that is required for future audits to be compliant. Show less

Call centre position within the Retail team. Providing customer services to the Vodafone Retail Stores through out the country

Cipd, Certificate In Human Resource Practice, Level 3

Cipd Intermediate Certificate, Human Resources Management/Personnel Administration, General, Level 5

Bps Eligible - Ability Test User - Level 2, Occupational Testing Course

CEB - SHL Talent measurement, level 2 Ability - Occupational Testing

Bachelor Of Arts (B.A.), Childhood And Youth Studies