At Oracle, I served as the Customer Success Manager for named, Enterprise customers using our B2B Email Marketing Automation tool, Eloqua. I worked hand in hand with our customers to help them achieve desired business outcomes and derive value from our products and their relationship with Oracle across pillars.Additionally, I managed the Austin Area Eloqua Users Group, facilitated introductions between customers as appropriate, coordinated with our Product Team for added customer value, and organized workshops on special features of our tools.

Facilitated 360-view research studies with our largest customers, end to end, ensuring our Fortune 100 Financial Services Firm received accurate, actionable data to drive business decisions. As part of this role, I consulted with the customers on a weekly basis to ensure research needs were met, and value-add reports and data were provided in a timely matter. This role required impecable customer communication given the C-level executives we worked with.

Denuo instigates, invents and inspires new forms of creativity to solve the marketing challenges of modern marketplaces. As Catalyst and Research Manager at Denuo, I was primarily responsible for the company's Word of Mouth market research tool - Socialite. This included launching the research product, implementing a road show to showcase it to internal stakeholders, selling the tool to potential clients, and ultimately conducting the online research.Other responsibilities at Denuo included providing a research perspective on marketing and media campaigns, writing for the company's biweekly newsletter, Reflecteur, contributing to the company blog, and leading qualitative research efforts.

Millward Brown is a leading global market research firm. As Research Executive, I was an integral part of the pitch to a larget global retailer, for which the company won a portion of the business. Other clients included Cisco Systems, Haggar, Zale's, Seton and Cadbury Schweppes.I was also recruited to serve for a short stint on the Syndicated Market Research Team, where I played a large role in a bi-annual technology study utilized by leading global technology firms.