Katie Guthier Email & Phone Number

Fort Mitchell, Ky

• Customer Service- greeting clients as they come into the dealership and directing them to specific department or sales person, answering and directing multiple phone calls • Financial Responsibilities- taking payments from clients in the form of cash, credit cards, and checks. Making out receipts for payments, and putting them in the safe. • Clerical work- stocking in new cars through the Reynolds and Reynolds Operating system, printing out Carfax reports and invoices through Netstar and VinSolutions for preowned vehicles.

Cold Spring, Kentucky

Customer service, including working the register along with helping customers find what they need in the store.Product shipment, including unpacking and checking in product from manufacturer manually and digitally. Also making price tags, pricing the product and displaying it in the store.Training, including teaching new employees how to use the registers along with how to do monthly audits and inventory on product.Opening the store, including counting the registers, paperwork, and taking the daily deposit to the bank.Closing the store, including shutting down and counting the registers and securing the store for the next day.