-Provide high level hospitality and customer service to clients while promoting brand merchandise, basing product promotion on current business trends/needs -Support/lead processing and productivity of shipment deliveries and processing, replenishment systems, and markdown performance-Analyze/lead visual merchandising directives ensuring floor sets and mapping are planned accordingly and executed within specified time frame-Analyze daily sales and reporting to make real time… Show more -Provide high level hospitality and customer service to clients while promoting brand merchandise, basing product promotion on current business trends/needs -Support/lead processing and productivity of shipment deliveries and processing, replenishment systems, and markdown performance-Analyze/lead visual merchandising directives ensuring floor sets and mapping are planned accordingly and executed within specified time frame-Analyze daily sales and reporting to make real time strategic business decisions to drive results-Train associates in operational duties including store operating and ordering programs, processing and replenishment systems, and customer engagement and hospitality-Drive associate engagement with customers and reaching monthly goals for $3.5 million/year store-Ensure that associates adhere to and practice all company policies and procedures; overseeing team of 20 full and part time employees-Contribute to management of expense and operational costs, as well as manage supply and monetary inventory-Recognize and suitably correct teammate performance issues, by communicating with store manager and collaborate to develop a plan for resolution-Manage daily/monthly store documentation while adhering to company policy and procedure Show less

-Supported/led branch inventory management-Maintained/facilitated merchandising of branch marketing materials-Provided top quality customer service to clients while building rapport-Expanded relationships by identifying customer needs and making referrals based on product and service knowledge-Abreast of bank policies and procedures-Processes transactions while staying abreast of bank policies and procedures, minimizing operational errors and maintaining proper work flow