Nerd moment - I love efficient, user driven processes and through my 10+ years of experience in technology I have been able to help implement those kinds of solutions for both internal and external clients. Combining an engineering mindset with industries from Retail to Finance to Public Sector I focus on innovative products that make my clients' lives easy.Given my career in software development and passion for learning, I have been able to quickly absorb Salesforce knowledge. Since starting my Salesforce journey, I have earned ten certifications (Service Cloud, Sales Cloud, Data Cloud, Associate, Admin, Business Analyst, App Builder, Advanced Admin, AI Associate, and AI Specialist). I have completed five end to end Salesforce Service Cloud implementations for state and local government clients along with smaller projects and blueprints for federal government clients and non profits. I've also been lucky enough to mentor three direct reports, supporting their projects and goals.When not connecting with clients I love spending time with my family, reading, and being active.Please don't hesitate to reach out if you want to talk innovative solutions, remote work, or women in technology.
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Senior Solution ArchitectSalesforceHouston, Tx, Us
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Solution ArchitectSalesforce Sep 2022 - Present
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Business Architect | Business Analyst, Team LeadMtx Group May 2022 - Sep 2022As a Business Architect for MTX Group, I helped implement Salesforce solutions for public sector clients specifically utilizing the Salesforce Service Cloud solution. As a Team Lead, I managed a small team of Business Analysts - providing them support on their own projects as well as career growth and technical skills.Primary Responsibilities:• Led requirements discovery and documentation as well as process definition and mapping• Acted as a bridge between clients and technical teams to design Salesforce Service Cloud solutions utilizing Agile stories and methodology• Identified areas to apply Salesforce best practices while creating streamlined and scalable solutions• Secured client buy in by providing solution demos and training sessions at both stakeholder and end user levels• Coordinated deployment, change enablement, and post deployment support, ensuring a smooth execution -
Senior Business AnalystMtx Group Sep 2021 - Jun 2022
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Business AnalystMtx Group May 2021 - Sep 2021
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Business Initiatives ConsultantWells Fargo Home Mortgage Sep 2017 - May 2021Capital Markets, Sales and Acquisitions (SA) position for Wells Fargo (NYSE: WFC) – a Fortune 500 company. I was placed through Signature Consultants, a recruiting firm specializing in IT staffing. I functioned as a a Business Initiatives Consultant with a focus on the Loan Transfer Operations Tools Scrum Team.Primary Responsibilities:• Designed and executed user acceptance testing for Agile Scrum team supporting existing applications as well as building new cloud-based applications to support the servicing transfers.• Worked with extended business partners to document requirements and develop user stories.• Supported Scrum team deployment activity including implementation planning and testing.• Acted as a liaison between business and technology partners, translating requirements and back-end logic.• Validated data at loan and portfolio level for servicing transfer populations ranging from 100,000 - 250,000 loans.• Collaborated extensively with peers, Business Liaison Associates, Business Unit SMEs and Leads, as well as external servicers to support bulk servicing transfers.• Created and reviewed new department process flows and training documents. -
Assistant Vice PresidentBank Of America Jun 2016 - Aug 2017Charlotte, North Carolina AreaCorporate Treasury, Data Management position for Bank of America (NYSE: BAC) – a Fortune 500 company. I was placed through Signature Consultants, a recruiting firm specializing in IT staffing. I functioned as a data steward supporting Global Liquidity Risk Management workstreams involving Basel III, Net Stable Funding Ratio (NSFR) and Liquidity Coverage Ratio (LCR), and the Fed 5G.Primary Responsibilities:• Championed timely, consistent, and accurate data stewardship while providing product and technical expertise.• Managed relationship with upstream data providers including efforts to increase data quality and usability. • Worked with data architects and application managers to deliver technology solutions.• Defined strategic and tactical solutions to support Corporate Treasury reporting with business and technology partners.• Managed project work items as related to Asset Traceability data management specifically requirements, controls, and data flows.• Responsible for Data Steward reconciliation and testing activities for Inventory, Unencumbered, and Fails positions. -
Project ManagerJ.Crew Apr 2016 - Jun 2016Greater New York City AreaPrimary Responsibilities:• Supervised cross functional Agile teams of 5 – 14 members to ensure effective and efficient completion of projects as both Project Manager and Scrum Master.• Oversaw QA and UAT testing, scheduling of resources, and completion of test scenarios.• Evaluated and documented requirements and business processes within Corporate Systems.• Worked with both business and internal IT clients to resolve concerns from scope creep to production issues.• Managed budget and resourcing for projects ranging from $10k to $1.5M. -
It Business AnalystJ.Crew Jun 2014 - Apr 2016Greater New York City AreaPrimary Responsibilities:• Supervised cross functional teams to ensure effective and efficient completion of projects • Identified and documented requirements and business processes • Oversaw budget and resource requirements throughout the project life cycle• Worked with both business and internal IT clients to resolve concerns from scope creep to production issues• Maintained the backlog, cutover plans, and overall project documentation
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It - Project Management TeamJ.Crew Jun 2013 - Aug 2013New York, New YorkPrimary Responsibilities:• Identified and captured new business requests and document requirements across business functional areas • Reviewed and analyzed the effectiveness and efficiency of existing systems and developed strategies for improving and further leveraging these systems• Managed business related queries and published reports utilizing SAP Business Warehouse Production, Development, and Quality Assurance• Utilized Agile project methodology to manage Enterprise Reporting projects and requests
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Project AssistantEai, Inc. Jan 2013 - Jun 2013Jersey City, New JerseyPrimary Responsibilities:• Procured and managed new project documents from clients• Organized and updated client information• Devised and implemented a new marketing plan• Managed and organized documents for current projects• Completed training in relation to future field work -
Summer InternIpswich River Watershed Association May 2012 - Aug 2012Ipswich, MassachusettsPrimary Responsibilities:• Assessed stream impediments within the watershed.• Organized and uploaded data on each impediment within the IRWA system.• Surveyed areas of the watershed for future construction or demolition.• Sorted macroinvertebrate samples from areas throughout the watershed.• Investigated issues within the watershed such as fish kills or pollution.
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Ecoes CounselorStevens Institute Of Technology Jul 2011 - Aug 2011Hoboken, New JerseyPrimary Responsibilities:• Supported professors in classes by assisting students with labs.• Organized and led group trips into New York City and campus events.• Supervised approximately 120 students living in the dorms.• Acted as a student ambassador for Stevens Institute of Technology.• Responsible for specific duties including set-up of engineering based labs prior to class time. -
Student EmployeeCity Of Portsmouth Public Works Jun 2010 - Aug 2010Portsmouth, New HampshirePrimary Responsibilities:• Provided GPS mapping of public property within city limits.• Entered data into computerized map system according to system such as water, electric, and roads.• Categorized and recorded property conditions using Microsoft Excel.• Organized and cataloged old and current maps of city and infrastructure.
Katie Hartt Education Details
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Bachelor Of Engineering (B.E.)
Frequently Asked Questions about Katie Hartt
What company does Katie Hartt work for?
Katie Hartt works for Salesforce
What is Katie Hartt's role at the current company?
Katie Hartt's current role is Senior Solution Architect.
What schools did Katie Hartt attend?
Katie Hartt attended Stevens Institute Of Technology, Trailhead By Salesforce.
Who are Katie Hartt's colleagues?
Katie Hartt's colleagues are 中野西, Takayoshi W., Hugo Sherry (Aca), Gary L., Jermain Kingsley, Stephen James, Brian Mcwethy.
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