Reconcile and validate trade capture and day trading activity in timely and accurate manner. Assist in resolving trade discrepancies caused from trade failures, breaks, etc. Develop standard processes to route customer queries to correct department for timely resolution.Assist in booking new trades.Work with trade product and market groups to provide accurate and appropriate trade information to customer in a timely manner.

•Management of customer relations including client requests, client needs, and resolving client conflicts. •Protection of confidential privileged information.(HIPPA) •Process accounting transactions including the financial deposits and large cash/credit payments while providing financial advice. •Expertise in HR functions including policies and procedures; recruiting and hiring practitioners, personnel development, retention approaches, and managerial support. •Supply Chain support including conferences with vendor, establishing training schedule, and product/supplies ordering. •Manager of all marketing, media, advertising, and coordinator for internal/external events, sponsorships and shows.

Attended corporate client appointments, helped plan, implement and attended club events and tours. Created proposal reports, assisted with invites, financial reports, and follow up letters to potential and current sponsors.

Conversed with clients in the club, oversaw the arrangement of table reservations and bottle service, and fulfilled theirspecific entertainment needs.HEAT TANDOOR LOUNGE

Extensive Marketing/Advertising research, built a Facebook, Twitter, Linked in account and responsible for daily updates with promotions, news, pictures. etc. Developed and maintained an extensive network of contacts and clients.Operated under time constraints and proficiency requirementsResponsible for delivering outstanding customer service, customer follow-ups, time management, phone etiquette and clear written communication

•Developed strong speaking and listening skills •Assisted in screening, recruiting, training, and supervising new hires/reviewed and approved payroll. •Managed cash flow, maintained financial records and generated monthly financial reports.