Katie Kestner Email & Phone Number

North Carolina, United States

Asheville, North Carolina, United States

• Led a team of physician relations managers in North Carolina, South Carolina, Nevada, Washington, and California to provide strategic direction, while continuing outreach in my own market. • Increased physician referrals by 10% by developing and executing targeted marketing and outreach campaigns.• Improved physician satisfaction by working closely with physicians to identify and address their needs and concerns.• Collaborated with other departments such as marketing and clinical operations, to ensure that physician relations goals were aligned with the overall strategy for GenesisCare.• Utilized field intelligence to grow referral volumes by analyzing referral data and trends and enhanced referring provider relationships through peer-to-peer engagements.

Asheville, North Carolina Area

PHYSICIAN RELATIONS MANAGER, GENESISCARE• Maintained strong relationships with targeted referral sources through strategic calls. • Sustained incremental volume service lines focusing on treatments for breast cancer, prostate cancer, brain cancer, skin cancer, and metastatic disease that were in line with GenesisCare’s growth strategies and business plans. Grew skin cancer referral base by 70% by targeting local dermatologists with a new treatment offered by our physicians. • Arranged educational dinners and events for local physicians to network with GenesisCare physicians. • Communicated barriers found by external referral sources could potentially damage relationships among groups. Worked to find a way to improve relationships and remove barriers from groups. • Utilized SalesForce to document office visits and track growth and development.

Handled marketing for the family practice doctor's office.Managed and kept a budget for the marketing expenses.Developed and managed all social media for the office. Coordinated updates to the website, print, television and web advertising.Used Quickbooks to handle accounts payable and receivable for the practice. Balanced company bank statements monthly.Planned and developed monthly staff meetings.Planned events for our patients and staff. Acted as a liaison between the practice and patients.

Assisted the Director of Marketing and Communications with reservations, trip arrangements, booking flights, planning meetings, writing letters and keeping her calendar.Attended meetings in place of the Director of Marketing & Communications. Prepared a daily newsletter with all resort activities which was distributed to guests.Prepared monthly information for financial reviews. Tracked the departmental budget and documented expenditures. Prepared purchase orders for all departmental purchases. Tracked all general ledger accounts. Gave tours of the resort during the holidays.Handled all requests for donations. Prepared gift letters for approved requests and sent out letters denying requests.Made reservations for media and VIP's in the SMS system. Assisted with special events at the resort. Prepared seating arrangements, tickets, and reservations for events. Attended events to assist guests with purchasing tickets and seating. Prepared payments for entertainment. Contacted future guests to offer services of the resort. Acted as the contact between The Grove Park Inn and all advertising media. Updated local calendars with information about events at The Grove Park Inn.Responsible for granting media access to the resort's website.

Assisted the President of the bank with administrative tasks such as reservations, trip arrangements, booking flights, planning meetings, preparing presentations, personal tasks, writing letters, and keeping his calendar. Planned events such as retreats for various departments and meetings/parties that included all 280 employees. Tasks related to this included, but were not limited to, finding venues, researching and booking entertainment, planning decorations, deciding on menus, setting up the sound and computer system for presentations, and supervising preparations on the day of the event.Provided support to the administrative, human resources and accounting departments.Performed the task of receptionist for the executive floor. Kept the contact list for 280 employees up to date and sent out birthday cards to all employees.Printed and collated materials such as employee handbooks, benefit notebooks and information for prospective employees.Prepared health and wellness newsletters for all employees.

Assisted the Curator of Decorative & Folk Art and the Curator of Fine Art in the daily operation of the center.Cataloged and described objects in the permanent collection.Created curatorial files and organized electronic data.Assisted in the packing and transporting of artwork to and from private collections.Couriered artwork from public collections to the Art Center for purposes of exhibition.Prepared gallery and artwork for display and assisted in the installation of exhibitions.

Aided the Director of Glencoe Museum in day-to-day tasks.Cataloged and described objects in the permanent collection.Documented objects coming into the museum for exhibition.Served as a docent to the museum and gave tours when the director was absent.

B.A., Art, Art History

Activities and Societies: Phi Kappa Phi

Bachelor Of Arts (B.A.), Art History, Criticism And Conservation