Concierge Services And Data Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Katie Lacy Email & Phone Number
Concierge Services and Data Specialist
at
Nashville Wine Auction
1 work email found
@marriott.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Concierge Services and Data Specialist
Location
Nashville, Tennessee, United States
Who is Katie Lacy? Overview
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Quick answer
Katie Lacy is listed as Concierge Services and Data Specialist at Nashville Wine Auction, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at marriott.com and a matched LinkedIn profile for Katie Lacy.
Katie Lacy previously worked as Training and Performance Development Manager at Jw Marriott Nashville and Sales and Marketing Professional at Lincoln Property Company. Katie Lacy holds Bachelor Of Science, Hotel And Restaurant Administration from Oklahoma State University.
Company email context
Email format at Nashville Wine Auction
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{first}.{last}@marriott.com
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Profile bio
About Katie Lacy
I am an enthusiastic individual with a passion for working with people. During my time in hotels and resorts, I learned so much about how to best serve the guest by creating memorable moments and creatively solving problems in the Rooms Division. I was excited to transition into a role in Training, as it allowed me to interact with Associates from across the hotel! As the Training and Performance Development Manager at JW Marriott Nashville, I created and introduced 30 new classes focused on luxury service, safety, leadership development, and more. I oversaw or facilitated over 8,000 training hours. With the luxury service strategies I introduced, JW Marriott Nashville became a Forbes Travel Guide Recommended hotel. It was also a pleasure to reinvigorate the community engagement program, JW Marriott Nashville Cares by organizing or participating in monthly activities in the metro Nashville area. This lead me to wanting to give more to my community, so I took the leap to join Nashville Wine Auction. As the oldest charity wine auction in the nation, we have raised over $40 million dollars to fund cancer research, as well as patient and caregiver support.
Listed skills include Customer Service, Leadership, Hospitality, Microsoft Office, and 23 others.
Current workplace
Katie Lacy's current company
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11 roles
Katie Lacy work experience
A career timeline built from the work history available for this profile.
Training And Performance Development Manager
Sep 2021 - Apr 2024
Sales And Marketing Professional
Jun 2020 - Aug 2021
Front Office Manager
-Acted as hotel Manager on Duty.-Solved Guests’ challenges with creative solutions that satisfied their concerns. -Developed and mentored Associates and new Managers so they could best serve our Guests.-Ensured all Associate hours and payroll were recorded accurately.-Made decisions that would best benefit the guest, while also maintaining financial.
Feb 2019 - Mar 2020
Assistant Director Of Housekeeping
-Oversaw daily operations of the Housekeeping Department and approximately one hundred Associates. -Ensured all Associate hours are recorded accurately and payroll reflects the correct hours. -Planned the work scheduling for approximately one hundred Associates. -Ordered and completed inventory for the department's supplies and balancing costs against the.
Jan 2018 - Feb 2019
Housekeeping Guest Experience Manager
-Monitored daily housekeeping operations in Boulder Ridge Vacation Club Villas, Copper Creek Vacation Club Villas, Cascade Cabins, or Wilderness Lodge rooms.-Created room assignments for housekeepers utilizing computer software Lilo and HotSOS.-Conducted daily inspections to ensure rooms were maintained at the Walt Disney World standard. -Assisted Guests.
Jan 2017 - Jan 2018
College Program Intern
-Sanitized, dusted, and vacuumed all surfaces in the room, bathroom, and patio.-Removed trash and dirty linens.-Replaced clean linens and made beds.-Replenished all in-room amenities. -Created Magic Moments for Guests.Serving as a housekeeper helped me learn so much respect for the housekeepers of an operation and the housekeeping department. On a daily.
Aug 2016 - Dec 2016
Hospitality Assistant
-Guest Services-Assisted with planning, cooking, plating, and serving breakfast-Greeted guests in the morning and served coffee or juice-Cleaned kitchen and washed dishes-Cleaned rooms and bathrooms, stripped beds, put on fresh linens-Operated inn while owners were awayMy time at The Cottonwood Inn gave me a wonderful opportunity to learn more about.
Sep 2014 - Jul 2016
Hotel Operations Intern; Mgm Hospitality Internship Program
-Guest Services-Operated Opera Property Management System-Served as front desk agent, housekeeper, and concierge -Shadowed managers from front office, group services, accounting, concierge, and housekeeping-Took advantage of opportunities to meet executives, tour MGM Resorts International Las Vegas properties, and participate in professional development.
Jun 2015 - Aug 2015
Front Desk Agent
Aramark Far View Lodge At Mesa Verde
-Guest Services-Operated Springer Miller Systems (SMS) Property Management System-Offered detailed information on the National Park, tour options, and the surrounding area-Utilized phone communication for reservations, cancellations, and communications-Applied computer skills for reservations, guest check-ins, and check-outs-Assisted guests with whatever.
May 2014 - Jul 2014
Front Desk Agent
Holiday Inn Express And Suites, Clinton, Ok
-Guest services-Operated Opera Computer System-Utilized phone communication for reservations, cancellations, and communications-Applied computer skills for reservations, guest check-ins, and check-outs-Assisted guests with whatever they may need -Gave guests information on and promoted packages for the indoor water park attached to the facility-Hotel.
May 2013 - Jul 2013
1 education record
Katie Lacy education
-
Oklahoma State University
FAQ
Frequently asked questions about Katie Lacy
Quick answers generated from the profile data available on this page.
What company does Katie Lacy work for?
Katie Lacy works for Nashville Wine Auction.
What is Katie Lacy's role at Nashville Wine Auction?
Katie Lacy is listed as Concierge Services and Data Specialist at Nashville Wine Auction.
What is Katie Lacy's email address?
AeroLeads has found 1 work email signal at @marriott.com for Katie Lacy at Nashville Wine Auction.
Where is Katie Lacy based?
Katie Lacy is based in Nashville, Tennessee, United States while working with Nashville Wine Auction.
What companies has Katie Lacy worked for?
Katie Lacy has worked for Nashville Wine Auction, Jw Marriott Nashville, Lincoln Property Company, Omni Hotels & Resorts, and Walt Disney World.
How can I contact Katie Lacy?
You can use AeroLeads to view verified contact signals for Katie Lacy at Nashville Wine Auction, including work email, phone, and LinkedIn data when available.
What schools did Katie Lacy attend?
Katie Lacy holds Bachelor Of Science, Hotel And Restaurant Administration from Oklahoma State University.
What skills is Katie Lacy known for?
Katie Lacy is listed with skills including Customer Service, Leadership, Hospitality, Microsoft Office, Time Management, Hotels, Hotel Management, and Powerpoint.
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