Katie L. Email & Phone Number

Chantilly, Virginia, United States

Collaborate with SMEs to craft clear and concise technical RESTful API documentation, including user guides, reference materials, troubleshooting guides, SOPs, and interface control documents to enhance usability of web-based government applications.Engage with senior stakeholders and leadership to elucidate, document, and formalize system requirements effectively.Contribute actively to daily scrum meetings, retrospectives, and sprint planning sessions.Maintain documentation to reflect changes in features and functionalities, ensuring consistency and relevance.Implement best practices for documentation standards, versioning, and content management to streamline workflow and improve efficiency.

Authored technical proposal documents, encompassing Request for Information (RFI), Request for Proposal (RFP), and white papers. Monitored and managed new solicitations using proposal search engines such as GovWin, Sam.gov, and NeedipeDIA. Established and maintained a centralized repository of proposal efforts and associated artifacts throughout the proposal development process.

Reston, Virginia, United States

Authored and updated comprehensive technical documentation, encompassing user guides, test plans, security protocols, standard operating procedures (SOPs), and concept of operations documents. Conducted collaborative interviews with Subject Matter Experts (SMEs) to gather essential information. Actively participated in Agile planning processes, including drafting and monitoring Jira tickets, attending retrospectives and daily stand-ups, and contributing to sprint planning sessions. Oversaw a section of the contract’s Confluence site. Collaborated with testers and Quality Assurance (QA) teams to assess application functionality, logging errors, bugs, and other critical technical observations. Provided training sessions for analysts and leadership on technical writing fundamentals and best practices.

Herndon, Va

Contributed to cleared/uncleared corporate proposal endeavors. Evaluated RFP specifications and composed technical and past performance sections accordingly. Liaised with internal Subject Matter Experts (SMEs) to gather essential data for proposal content. Engaged with fellow proposal writers, managers, and graphic artists to ensure coherence and clarity in responses. Conducted final quality control (QC) checks on all proposal documents. Participated in color team reviews when necessary. Identified areas for enhancement in the proposal process and implemented plans for refinement.

Chantilly, Va

Authored and managed all contract documentation, including user guides, test plans, and standard operating procedures (SOPs). Conducted collaborative interviews with Subject Matter Experts (SMEs), project managers, and senior leadership to gather necessary information for documentation. Engaged in the Agile planning process, tracking Jira tickets, attending retrospectives and daily stand-ups, and contributing to sprint planning. Collaborated with the testing team to conduct tests on government applications.

Fredericksburg, Va

Gathered technical data to produce relevant documentation, such as case studies, training manuals, white papers, and test reports. Collaborated with the testing team to pinpoint issues concerning applications and services. Conducted tests on agency applications to verify compliance with agency standards. Identified and conveyed any risks discovered during testing.

Fairfax, Va

Planned, structured, and authored technical manuals and various publications. Gathered and arranged source materials, such as relevant specifications, engineering documents, and drawing packages. Collaborated closely with Subject Matter Experts (SMEs) on a daily basis to craft and refine engineering documentation, interpreting schematics, technical design specifications, interface designs, and design diagrams. Reviewed and edited program and project content to ensure editorial accuracy, coherence, style, and formatting consistency. Managed and kept current the project style manual, serving as a point of reference for style inquiries. Established and managed a library of style sheets for similar project documents.

Chantilly, Va

Authored comprehensive proposal documentation, encompassing responses to RFPs, past achievements, case studies, and compliance matrices. Collaborated with Engineering subject matter experts (SMEs) to research, develop, and compose requirements documentation, testing plans, acceptance plans, training materials, concise guides, and informative white papers.Facilitated the Engineering team with essential documents to compile an Engineering Package for client distribution. Conducted customer training sessions for the setup and everyday operation of AV systems deployed in conference rooms, secure areas, and individual offices. Managed and refined the work of colleagues in both the Engineering and Sales departments, offering expertise in document development across various projects. Established and executed an organizational framework for transferring content to both AVS' internal resources and its public-facing website.

Columbia, Maryland

Authored and edited diverse aviation-focused documentation, encompassing federal guidance material, rulemakings, ROMs, safety reports, white papers, minimum equipment lists (MEL), training manuals, and user guides. Orchestrated logistical aspects of FAA meetings, from planning and coordinating locations to facilitating site visits and arranging travel logistics. Proficient in editing, formatting, and designing meeting materials for optimal presentation. Developed fillable forms tailored to the FAA Aircraft Certification Service. Oversaw the management and maintenance of the company's website, ensuring up-to-date and user-friendly content.

Chicago, Il

Oversaw end-to-end book production, from editing and writing to designing and Web publishing using XML. Simultaneously handled a workload of 13-15 publications annually. Proficiently utilized multiple layout and design applications to establish innovative templates. Managed accounts and collaborated with diverse vendors throughout the printing process. Regularly incorporated daily regulatory updates into each publication, ensuring up-to-date and compliant content.

Master Of Arts - Ma, Applied Linguistics

Currently enrolled. Anticipated graduation is Summer 2027.

Bachelor Of Arts, Psychology

Minor, Communications