Katie Akers Email and Phone Number

With over 15 years of experience in the retail industry, I am a district manager at Starbucks who is passionate about coaching, leadership, and customer service. My mission is to inspire, empower, and support people to achieve their personal and professional goals, and to create positive impact in their communities. I am a collaborative, agile and relationship-focused leader who values innovation, purposeful work and inclusivity to drive success. I have a master's degree in leadership and a certification as a professional co-active coach.As a district manager at Starbucks, I oversee a diverse portfolio of stores and more than 250 partners in a high-volume and competitive area. I am responsible for driving operational excellence, financial performance, customer satisfaction, and partner engagement. I leverage my skills in annual budgeting, organizational development, and adaptability to manage multiple priorities and challenges. I have contributed to the development and retention of store leaders, company values, business operations, and service standards. I have also achieved significant results in increasing customer loyalty, growing sales, and improving profitability. I am proud to be part of a team where I develop strong business leaders to understand and execute brand strategy, drive high customer and employee engagement and demonstrate year over year favorable growth.