I was responsible for all aspects of running the centre, assisting customers from initial enquiry through to dive; adhering to strict Health and Safety protocols. Logistics and planning for each day’s dives with team of 8 instructors and Divemaster Interns. Managing a busy dive shop and online shop, dealing with enquiries, sales and stock as well as assisting with all aspects of the on-site drysuit manufacture and repair business including invoicing, liaising with buyers and prioritisation of projects. Led the application for PADI 5* status for the centre in 2017 and moved all classroom work for courses over to e-learning to streamline our customer offering. Ran the Scapa Scuba Facebook page and Trip Advisor listing which reflect our customer focussed ethos.

Re-joined Mitie as part of the Group Corporate Affairs team in Spring 2014. Primarily to focus on running the Group-wide events and conferences but expanding my role to cover maternity leave for the Head of Communications. At the time of leaving the role I had overall responsibility for the the day-to-day running of the team including the Mitie website, social media channels, Mitie Stars recognition programme and all internal Group-wide communications.

Contract Role - Assisting a team of six people in the Office Investments team with all aspects of Office sales transactions including invoicing (payable and receivable), expenses, creating agency agreements and contracts and ensuring strict document management procedures.

Contract Role - Supporting the GM of the Development area and his team. The role comprised diary management and frequent inter-state travel arrangements along with email management, invoice processing, report generation and responsibility for team meeting minutes and actions.

Contract Role - Based in the Sydney CBD office providing high-level EA support to the CFO and additional assistance the finance team including working on the yearly business plan and Board papers.

Contract Role - Fast paced and busy role providing support to the Head of Retail Investments and his team. Combined extensive domestic and international travel arrangements with a focus on financial reporting and document management.

Full PA support to the CEO of MITIE Group PLC including facilitation and provision of minutes for PLC and Executive Board meetings; complex diary management for the CEO; liaison with stakeholders at all levels; events management for conferences and personal events and financial and budgetary responsibilities.

PA to CEO with additional Office Manager role, based in the London head office. Duties included diary management for the CEO and HR Director; organisation and minuting of board meetings and line managing a team of three to run all aspects of the London office where 80 colleagues are based. Additional responsibilities comprised HR administration for new staff and running the training program for London, Liverpool and Middle East offices. Received ‘Mentor of the Year’ in the annual EPIC awards 2009, in recognition of leading development of staff within the company.

PA to two directors at Ofcom, responsible for diary management and arrangement of internal and external meetings; organisation of correspondence; generating detailed agendas, capturing minutes and subsequent action items and liaison between directors and their teams of approximately 25.

Account Executive for a full service advertising and marketing agency, the role entailed managing client domain names and hosting services; assisting the Directors with full diary management; arranging and coordinating training; providing IT support for the office and networking at organisations such as The Chamber of Commerce, Business Link and Women in Business.