Katie Macomber Email & Phone Number

Responsible for the logistical support across all patients in a pediatric primary care office, as well as the clinical monitoring of high risk patients in need of more intensive care management.  Promotes interdependent collaboration between the patient, physician, healthcare team, and family in an effort to improve and maintain the patient's social, emotional, functional, and physical health status throughout the continuum of care. Support chronic disease management through establishing routine contact with PCP, facilitating specialist referrals, connections with community resources, and helping to close gaps in clinical care and ensure smooth transitions of care. Encourage clear communication amongst patients, families, caregivers and the care team through integrated care planning, team meetings and collaboration with community-based agencies. Support patients identified at greater risk for poor outcomes including management of multiple barriers to reduce avoidable admission to a hospital setting and developing care plans addressing social, financial, and behavioral barriers. Coordinate appropriate follow-up for patients and families following a transition of care, such as a hospital admission or discharge, emergency room visit, or specialist visit. Communicate and affirm patient needs, plan of care, and changes in status with the healthcare team and the patient and family. Research and coordinate community-based resources, services, and supports available to patients and their families; build relationships using effective communication strategies with families, schools, specialists, and other community professionals and resources.

Westborough, Ma

Worked as the primary point of contact for families served by the Muscular Dystrophy Association, and was responsible for coordinating and implementing MDA programs such as clinics, summer camp, support groups, resource development, and other services aimed at assisting individuals and families affected by muscle disease. Developed strong working relationships with individuals/families, volunteers, health care service providers and vendors. Initial and continued education and coordination for families regarding MDA services. Engaged families’ MDA serves by functioning as a partner in MDA’s hospital affiliated clinics. Attended and maintained MDA presence at Association-sponsored clinic sessions in multiple hospital settings across Massachusetts. Directed Summer Camp program; including recruiting, screening, training volunteer counselors, managing volunteers, and planning all aspects of the week long, overnight camp experience for children that MDA serves (ages 6-17).  Collaborated with Executive Director and Fundraising Team to build relationships and support overall local fundraising efforts by effectively integrating mission into all local activities.  Coordinated and oversaw MDA’s medical equipment inventory program and collaborate with local vendors to ensure fiscal efficiency. Coordinated logistics for support groups and educational events including arranging donations of the facility, catering and scheduling guest speakers and facilitators.

Framingham, Ma

Provided direct care and support to adults that have been diagnosed with mental illnesses. Responsible for supervising the daily activities of the clients, providing ongoing support, guidance and role modeling. Provided support, direction, and crisis stabilization to individuals receiving rehabilitative services. Developed and documented Program Specific Treatment Plans (PSTPs) and reviews, outlining rehabilitative goals and interventions, which reflect program participant preference and meet Department of Mental Health and Agency standards. Performed interventions with clients that addressed their identified goals and resulted in skill development. Connected clients with community support systems and other service providers to ensure community stabilization.