Katie Mason Email & Phone Number

Lincolnshire, Illinois, United States

Highland Park, Illinois, United States

-Assisted the Building Division with digitally archiving their paper files-Properly prepared documents for scanning, to include: removing staples and paper clips, sorting out documents too large to scan and reviewing files to ensure they are correct-Created over 2,000 digital files, each ranging from 1-200 pages

Gurnee, Illinois, United States

▪ Following planograms to correctly reset a specific section of a grocery aisle (including, but not limited to, making sure correct product and tag are in the right location)▪Work with store employees to ensure missing tags are noted/replaced▪ Manage products that are discontinued or overstock▪ Work independently or with a team to complete projects

Newport News, Virginia, United States

▪ Merchandised plants according to Lowe's Garden Center and Greenhouse planograms while maintaining Plant Partners standards.▪ Assisted with set up and breakdown of seasonal sets.▪ Maintained the cleanliness of Lowe's Garden Center, including but not limited to: returning plant carts to storage as necessary, sweeping, consolidating and reorganizing merchandise throughout the shift, and assisting Lowe's staff with returning go-backs.▪ Assisted in-store customers with plant-related questions

Newport News, Virginia, United States

▪ Co-teacher in the pre-K classroom, assisted other classrooms as directed▪ Collaborated to produce dynamic lesson plans and age-appropriate group activities following the EPIC curriculum▪ Fostered a nurturing atmosphere conducive to learning and growing not only as student but as good classroom citizens▪ Developed strong relationships with parents and students, both in-person and online through HiMama

Sagamihara, Japan

▪ Taught Japanese kindergarten (ages 3-6) and elementary (ages 6-11) students English according to curriculum standards. ▪ Prepared lesson plans and made props to aid the lesson materials.▪ Assisted Japanese teachers with English related activities. ▪ Assisted Japanese teachers with any and all school-related projects, including making materials, set up and break down of various classes, and clean up of school.

Okinawa, Japan

▪ Traveled to various countries in Southeast Asia to select merchandise for the shop, to include: planning all travel arrangements, coordinating with in-country consolidators before and after the trip, tracking up to $3,000 of the store’s cash budget, and managing all purchase orders for up to 50 vendors. ▪ Managed delivery of all merchandise, to include: preparing all customs documents, cash payments and wire transfers to accept the shipment; inventory of all merchandise every shipment to ensure quality and correctness of items; filing insurance claims on damaged merchandise and coordinating with in-country consolidators for refunds or credits due to missing or incorrect items.▪ Managed up to 10 volunteers to assist with unloading merchandise, inventorying merchandise, and opening day sales.

Okinawa, Japan

▪ Created marketing materials, including loyalty cards, flyers, and magazine advertisements.▪ Attended base orientation briefings (mandatory to all incoming personnel and family members) to promote the shop, including creating a table set up, handing out flyers, and speaking with the public.▪ Updated all online media, including Facebook, Instagram, the e-mail list, and the store's Web site. ▪ Tracked all volunteer hours to update the monthly volunteer logbook and award all volunteer achievements.

Okinawa, Japan

▪ Front desk attendant, assisting customers with all basic bowling alley services: renting lanes and equipment, cashiering, pro sales, birthday party reservations, and answering all phone calls.▪ Relayed all lane or equipment problems to maintenance in a timely fashion.▪ Count money at beginning and end of shift, ensuring correct amounts and adequate change for the next shift.▪ Maintain front desk area, including cleaning all rental equipment.▪ Maintain an upbeat attitude and ensure guest satisfaction with provided services or requests

North Lauderdale, Florida

▪ Followed company protocols while on duty to ensure customer safety while in the water.▪ Met monthly skills training requirements to maintain basic lifesaving knowledge.▪ Assisted with cleaning duties as assigned.

Hampton, Virginia

▪ Registered and processed guests in to their assigned rooms, ensuring guests are satisfied with room and acknowledge hotel policies▪ Accommodated guest requests and communicating with the appropriate department ▪ Handled all payment types, including accepting and returning cash room deposits as necessary▪ Counted money at beginning and end of shift, ensuring correct amounts and adequate change for the next shift.▪ Answered all phone calls, including reservations.▪ Maintained a clean front desk area and restocked the concessions as needed.

Tampa, Florida

▪ Data entry for all memberships, ensuring a fast processing time so members could receive their entry cards in a timely manner.▪ Answered all membership questions via in person at the membership desk or over the phone.▪ Assisted front desk staff with membership-related questions and upgrades as well as refunds relating to same-day ticket sales.▪ Upgraded same-day admission tickets to annual memberships.▪ Sold ride tickets and wristbands.▪ Counted money at beginning and end of shift, ensuring correct amounts and adequate change for the next shift.▪ Assisted management with various tasks, such as debt collection, employee card printing, and event clean up.▪ Sold and redeemed zoo membership gift certificates, including updating each gift certificate with correct information, printing and packaging them, and recording information in the gift certificate log.

Tampa, Florida

▪ Handled all payments for one day admission, ride tickets and wristbands.▪ Up selling of one day tickets to annual memberships.▪ Answered all in-person zoo-related questions. ▪ Assisted with front gate entry, including checking tickets, membership cards, and tracking the number of entrants.▪ Counted money at beginning and end of shift, ensuring correct amounts and adequate change for the next shift.

Tampa, Fl

▪ Answered all phone calls, directing to appropriate staff or taking messages when necessary.▪ Assisted all in-person clients, including directing them to the appropriate area of the facility, checking them in for meetings with staff, having them fill out appropriate forms, and answering general questions about the Sun Dome.▪ Assisted Office Manager with payroll duties▪ General office duties, such as filing, sending weekly schedule e-mails, data entry, mail sorting, and maintaining cleanliness of the reception area.

Bachelor Of Arts - Ba, Mass Communication/Media Studies

High School Diploma

Activities and Societies: Varsity Swim Team National Honor Society