Katie Mccarley, Cta Email & Phone Number

Galveston, Texas, Us

Oversee daily operations of all housekeeping teams, laundry production, inspection teams, supply management and inventory for over 150 homes in and around the Galveston area, including Surfside, San Leon, Kemah and Crystal Beach.-Organization of laundry facility to increase production for growing inventory.-Coordination with maintenance and make-ready teams on new and existing homes.-Continued education through webinars, blogs and podcasts. Attended 2021 and 2022 International Vacation Rental Managers Association (VRMA) Conferences.

Galveston, Texas, Us

Start-up company launched in December 2017, specializing in short-term vacation rentals on Galveston Island and surrounding areas. Focused first 6 months on building infrastructure, integrated booking software, website, lock systems, company processes and procedures, core housekeeping and maintenance.Community involvement and continuing education by attending local seminars, workshops, and being a member of various local organizations in short term property management, hospitality, nature tourism and lodging, and attended the National 2019 Vacation Rental Managers Association (VRMA) Conference in New Orleans.As the General Manager, I handle daily operations for the company in addition to homeowner relations, guest correspondence and experiences, housekeeping scheduling and training, property inspections, filing State and City Hotel Occupancy reports and payments, monthly owner statements and income payments, month-end reporting, in-house vendor payroll, yearly tax preparations (1099’s), website updates (CMS), Employee and Vendor training, and much more.Highlights and Awards:-Ranked one of the 'Best Airbnb Property Management Companies in the US' in Texas (https://www.airdna.co/blog/the-best-airbnb-property-management-services).-Better Business Bureau Awards of Excellence winners.-Certified Tourism Ambassador (CTA)

Houston, Tx, Us

-Brought into the company as one of only two managers to reorganize the entire Vacation Rental Department from the ground up after Hurricane Ike; from file and key systems, rental contracts, property management software, housekeeping and maintenance services, property assessments and staffing the department.-Appeared on FOX 29 San Antonio “Road Trippin” series morning TV show to market our vacation rental properties and promote island tourism.-Continuing education by attending local seminars and national conferences. Travel to VRMA Eastern CNF in Denver, CO; RezFest CNF in both Red Rock, NV & Nashville, TN.-Various other duties include but are not limited to: Homeowner relations, Administrative supervisor for Property Management Software, File monthly State and City HOT reports and payments, Monthly owner statements and income payments (check and ACH), Month-end reporting to corporate office, Staff scheduling and meeting coordination, In-house bookkeeping and vendor payroll, Yearly tax preparations (1099’s), Website updates (CMS), New employee training.

-Supervised the Vacation Rental Department by overseeing all reservations, homeowner relations, housekeeping and maintenance services, new employee training, website updates, marketing and more.-Assisted Broker with various duties including but not limited to: Office coordination for both Sales and Rentals, ordering and maintaining office supplies, create and maintain office documents, spreadsheets, brochures and informative packages and monthly staff scheduling.-Facilitated the first Bolivar Peninsula Real Estate Fair; in charge of marketing and budget reports.

Narellan, New South Wales, Au

Vacation rentals in Crystal Beach.Job duties included:-booking reservations,-property inspections,-property showings,-office administration,-assisting with housekeeping and linen services.

Real Estate

Certificate Of Professional Photography

Photography