Katie Mcelreath Email & Phone Number

South Burlington, Vermont, United States

• Coordinate team of 10 Authorization Specialists to ensure complete, accurate, and timely authorization.
• Creating and implement training programs for all team members.
• Conduct monthly performance audits for team members covering 75 medical clinics.

East Hartford, Connecticut, United States

• Developed and launched a team of 5 to streamline insurance authorizations for patients at 55 physical therapy clinics.
• Negotiated with various insurance agencies to ensure patients had coverage during their full plan of care.
• Collaborated with physical therapists to adequately communicate medical necessity of treatment to maximize wellbeing.
• Examined diagnosis, ICD-10, and CPT codes for accurate documentation of treatments rendered.

Decatur, Georgia, United States

• Coached and trained Patient Service Coordinators across 15 clinics in Metro Atlanta.
• Taught workshops on: customer service, data management, organizational skills, and time management.
• The above responsibilities were in addition to the Patient Service Coordinator job as described below.

Decatur, Georgia, United States

• Facilitated patient scheduling, follow-ups, and managing data across several different hospital software platforms.
• Managed insurance authorization, payment processing, and billing through a variety of insurance plans.

Marietta, Georgia, United States

• Provided individual and family psychotherapy for young adult and adolescent females.
• Coordinated mental health care plans/treatment plans with clients and their families.

Cedartown, Georgia, United States

• Completed behavioral health assessments of new residents.
• Assisted in training new therapists on documentation systems and “on-call” protocol.
• The above responsibilities were in addition to the Clinical Therapist job as described below.

Cedartown, Georgia, United States

• Provided individual, family, and group psychotherapy for adolescents in residential treatment.
• Practiced confidentiality while providing efficient documentation of therapeutic sessions.
• Assessed client’s needs by exploring client’s history and mental status to create mental health care/treatment plans.

Mountain City, Tennessee, United States

• Conducted individual and family therapy and co-therapy for children and adolescents.
• Expressed empathy, practiced active listening, and maintained healthy therapeutic relationships.
• Led weekly group for female teenagers and practiced documentation techniques within practice guidelines.

Boone, North Carolina, United States

• Provided assistance for international teaching fellows by guiding them through American customs/culture.
• Mentored teachers during technology lectures to ease their transition into new software systems.

Boone, North Carolina, United States

• Provided individual and family co-therapy for children, adolescents, and their families.
• Used cultural sensitivity to work effectively with those of various backgrounds.

Boone, North Carolina, United States

• Checked-in clients and processed payments via QuickBooks.
• Practiced excellent customer service while providing confidentiality.

Master Of Arts - Ma, Marriage And Family Therapy/Counseling

Bachelor Of Science - Bs, Psychology