Schemata Workshop is an architecture and urban design firm in the vibrant Capitol Hill neighborhood of Seattle. Our practice centers on community-led and community-focused design, and we are committed to empowering people and strengthening the fabric of communities through a thoughtful and responsive approach to the built environment. Our work enhances the well-being of communities by making them more livable and resilient.

In this role, I assisted in a variety of campus facility interior design projects. I performed field measurements and space analysis of interior spaces, created architectural drawings and schematic designs, created environmental graphics, performed product research, and coordinateed with vendors and consultants. In performing the above tasks, I was able to use my skills in AutoCAD and SketchUp, along with the Adobe Creative Suite and the full suite of Microsoft Office applications.

In this part-time position, I helped to maintain the Bellevue College Interior Design department materials/resource library, sorting incoming donations and curating samples and reference materials. I also assisted students in selecting appropriate sample materials for design projects.

Under a short-term contract, I was a project manager for the Content Engineering group within Microsoft Content Services & International. This position entailed using a variety of software tools (e.g., Team Foundation Server, DxStudio), with which I handled requests from myriad internal clients for the editing and publishing of Microsoft PowerShell Help documentation. I completed thorough process documentation that included key executive-level Visio diagrams, and I also created detailed process documentation for publishing content to GitHub (an online open-source software repository).

In this contract position for Office 365 Corporate Sales & Marketing, I was intimately involved in helping to shape the team's content strategy for FY16. My contributions included an extensive audit of 1,000+ digital assets (such as case studies, white papers, webcasts, and ebooks), and an exhaustive review and analysis of hundreds of transcripts from conversations between customers and Microsoft sales reps. I created detailed reporting (including dozens of charts) on the findings of both of these efforts, providing key data and insights for executive-level review. Additionally, I developed a proposed framework and submission process for a new digital asset management system, including SEO and other essential metadata requirements that would facilitate metrics-gathering. This position was an excellent opportunity to put my organizational and analytical skills to work in a way that had an immediate and direct impact.

Here I was responsible for all aspects of editing and publishing a variety of content for Microsoft’s Game Developer Network, its dedicated website for developers and publishers of Xbox games and apps. Most publishing was done using native SharePoint functionality, like web parts, lists, and libraries, although there was a fair amount of HTML, too. I coordinated with internal customers to ensure that the site was user-friendly, and that the content was easily accessible, discoverable, and could be reported on. From an editorial standpoint, my focus was on enhancing the content's clarity, readability, and adherence to established style guidelines. The content I was involved in ranged from technical white papers, presentations, and blog entries to web page copy, publisher guides, and newsletter articles. Although the developer documentation and code samples published to the site were largely outside the scope of my responsibilities, I worked closely with the team members who created and published those materials to ensure consistency and link integrity. There were myriad content contributors, owners, and stakeholders involved with this site. Consequently, my role naturally included communication and collaboration with individuals across many levels of the organization. This was an especially enjoyable part of the job, because it gave me the opportunity to establish relationships with many people--and to become a trusted resource for the team and beyond.

As part of a 4-person team, I provided content editing and project management for a variety of e-learning courses targeted to the continuing education needs of mental health professionals, covering topics ranging from highly specialized content (e.g., psychopharmacology, treatment of PTSD) to compliance-related content (e.g., fire safety). Our team was tight, dedicated, and focused; the content was fascinating; the authors were leaders in their fields; and it was exciting to work with such bright, passionate, consummate professionals.

As a freelancer I provided all levels of editing, from proofreading to straightforward copyediting to reorganizing and rewriting content. Client projects were in areas ranging from high-tech B2B marketing communications and web content to consumer products, professional/legal services and e-learning course content. Adept in industry-standard style guides, with emphasis on the Chicago Manual of Style and the Associated Press Stylebook.

* Managed the operations and personnel of the agency’s editing department. Providing HR management, training, mentoring and team building, expanded the editing staff from a single editor to a team of eight. * Edited client projects in draft and layout, adhering to established client style guidelines (content, legal, and design). Worked closely with writers, content directors, art directors, and graphic designers to ensure that deliverables were of the highest quality.* Created and maintained multiple internal guideline documents and reference tools for the writing and editing staff, and provided initial and ongoing training to all staff and freelance editors/writers regarding Leopard’s editing/writing processes and client style guidelines. * Managed a 12-person team dedicated to the customer reference program for one of Leopard’s largest clients, supervising the team’s writers, editor, and technical liaison. Worked with agency executives to restructure the team to adapt to evolving internal and client requirements. * Successfully managed a variety of marketing communications projects, from custom software application development to multimedia presentation projects to traditional print projects.

Production Manager (1998–1999) Manager of Account Services (1995–1998) Account Services Coordinator (1993–1995)* Responsible for the efficient operation of the agency creative/production department, scheduling and trafficking all projects from start to finish. Prepared project print specifications and negotiated printing costs with vendors; prepared final print-ready files; reviewed all printer proofs and bluelines; attended press inspections to ensure the quality and accuracy of project execution. * Drove the successful completion of 2-color and 4+-color print projects, large-format signage, tradeshow materials and specialty item projects, for combined revenue of over $4 million, while ensuring that all client deliverables were of the highest quality. * Accountable for the profitable completion of all phases of projects: created client proposals; developed and negotiated project cost estimates; established and managed multiple project schedules; collaborated in the development of creative concepts; copyedited and proofread all deliverables; researched stock photography and negotiated licensing fees. * Designed, created, implemented and maintained the agency’s project database (in FileMaker Pro), which contained information regarding virtually all aspects of projects, including the scope of work, estimates, vendor purchase orders, schedules, client information and invoicing.