Katie Moon
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Katie Moon Email & Phone Number

Billing Manager & Process Improvement Specialist. 15+ years expertise in Telecommunications Billing, Order to Cash, Solution Design and Implementation and Credit Management.
Location: Greater Sydney Area, Australia, Australia
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Role
Billing Manager & Process Improvement Specialist. 15+ years expertise in Telecommunications Billing, Order to Cash, Solution Design and Implementation and Credit Management.
Location
Greater Sydney Area, Australia, Australia

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Katie Moon is listed as Billing Manager & Process Improvement Specialist. 15+ years expertise in Telecommunications Billing, Order to Cash, Solution Design and Implementation and Credit Management. based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Katie Moon.

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About Katie Moon

Hands-on manager with experience in all aspects of the book-to-bill process including: solution design and bid responses, contract & pricing implementation, bill production, order management, ad-hoc and time-based charging, dispute investigation & resolution and root cause analysis.Proven ability to identify opportunities for improved billing accuracy & efficiency and then lead cross-department projects to achieve results. Also experienced in system migration, integrating processes & systems following M&A, quality assurance and compliance, organisational change and training & development. Proven ability to facilitate high levels of cooperation between the operational, technical and commercial aspects of an organisation.Proven ability to deliver an outstanding Customer Service experience in a contact centre environment and in one-on-one client relationship roles. Specialties: Payments and billing process improvementCustomer Solution DesignDispute management and resolutionSystem integrations and implementationRoot cause analysisRevenue audit and assuranceExperience working wth channel partners and outsourcing partners.

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Katie Moon is listed as Billing Manager & Process Improvement Specialist. 15+ years expertise in Telecommunications Billing, Order to Cash, Solution Design and Implementation and Credit Management..

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Katie Moon is based in Greater Sydney Area, Australia, Australia.

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