Katie Ramos Email & Phone Number

Durham, Nc, Us

Raleigh, Nc, Us

I help drive drive partner engagement for Cross Route Acceleration initiatives in Red Hat's global partner ecosystem.

Raleigh, Nc, Us

I facilitated a collaborative effort between our solution provider partners and Red Hat to develop joint solution sales plays that bring out the business value of the underlying technology by combining the Red Hat portfolio with partner value messaging. Over the past two years, I was a part of a pilot program in NA that has now been adopted as the global standard for solution curation.I also provided support in the go to market motion of these solutions, which gives me an opportunity to ensure our efforts start with the customer, their challenges, and priorities, and work in a customer-first, partner-always mindset and narrative that is so important to Red Hat’s ecosystem strategy. Finally, I enabled Red Hat sellers working within our partner ecosystem including: providing insights on the overlap between the ideal customer profile of the partner and Red Hat and creating compelling content for our partner value messaging that embodies key attributes, value propositions, use cases and competitive differentiation.

San Francisco, California, Us

During my time in sales development at GitLab, I communicated GitLab’s business value in project planning, source code management to CI/CD, monitoring and security to prospective customers. This includes sourcing and running qualifying meetings to move begin and advance through the sales cycle. I achieved total attainment goals <100% every quarter in this role totaling $2m in sourced pipeline.I became comfortable working with and communicating value to all levels of an organization internally and customer facing. I became passionate about implementing new processes, establishing best practices, and helping onboard new team members.

I left the world of enterprise software to be the owner/operator of a cafe and wholesale roasting company in Mongolia. I provided strategic vision and leadership to eight Mongolian employees across areas of customer service, management, and business operations. If you're curious what this entails, see below for highlights or schedule a time to chat with me (over coffee, of course):- Coordinated bean shipment with farmers, wholesaler, freight forwarder, customs, and imports personnel that spanned numerous countries, languages, and laws - Defined and ensured sanitary standards, budget goals, customer service thresholds were met and continuously improved for both roasting and café operations- Led biweekly staff meetings in order to maintain an open line of communication between all staff members, foster professional development, nurture team relationships - Learned Mongolian language: Established proactive cross-cultural communication, understand cultural sensitivities, increase self-awareness, and uphold business integrity

Raleigh, Nc, Us

Following my graduation, I started my career helping small and medium businesses adopt a more efficient IT infrastructure through Red Hat open source solutions. I worked on the sales development team in order to nurture leads and increase sales pipeline.-North America Mid Market Representative of the Quarter for Q4 FY17 and Q1 FY18.-Exceeded sales attainment goals by reaching over 125% of quota every quarter in this role.This role gave me a strong ability to understand technologies and products, and translate highly technical content into customer stories that resonate with IT decision makers. Being in market development gave me a passion for understanding the customers buying journey and a desire to create compelling content for Red Hat's value messaging that embodies key attributes, value propositions, use cases and competitive differentiation.

Raleigh, Nc, Us

Developed and delivered multiple communication vehicles to improve cloud sales program awareness and understanding. -Architected and established new external newsletter with periodic updates and product information for NA cloud partner ecosystem in support of $100M+ line of business growing over 35% year over year.-Delivered two internal reference sites 14 days ahead of schedule resulting 550 views within 90 days of sites launching.-Produced content for executive’s monthly blog postings and established a review and publication schedule.This experience gave me the knowledge of enterprise software market including key players, market trends, key industry analysts and technology direction. I learned how to be successful in a fast-moving technology-based environment by learning new technologies and concepts quickly.