Katie Youngmee Chung Email & Phone Number

Los Angeles, Ca

• Collaborate with Everly team to create the best representation of the company at the shows while continuously searching for ways to better and grow the line. • Plan and execute all Everly tradeshows: Dallas Market, Atlanta Apparel, and WWD Magic • Submit all pre-show applications • Coordinate samples / supplies / shipping• Set up / break down booth at tradeshow• Sales / customer service• Present reports to Everly team post-show• Create and maintain excellent relationships with customers• Keeping all purchase orders organized from start to finish

New York, Ny

• Analyze and determine price points for products based on variable factors such as cost of the item, market value, competitor pricing, and foreign exchange rates.• Collect and analyze data to generate monthly sales and revenue reports. • Prepare monthly journal entries and perform account reconciliations.• Coordinate with buying team to gain optimal inventory investment, increase efficient merchandize flow, and reduce inventory turnovers ultimately maximizing profitability. • Develop new marketing initiatives to increase brand awareness and maximize the potential customer base. • Negotiate with multiple vendors, resulting in a decrease of over 20% in logistics costs.• Update website with new products on a daily basis• Forecasted consumer buying patterns based on sales trends and economic conditions monitoring. • Replaced and eliminated order processing procedure by developing an automated system, increasing business performance by 15%. • Streamlined efficient shipping procedure to decrease delivery dates by 50%, ultimately promoting fast shipping for the customer

Los Angeles, Ca

• Selected new season samples and accessories to be displayed at trade or special promotional shows. • Build good rapport with vendors and buyers to achieve marketing and sales goals. • Established a consistent personal clientele (25% of total clients) through active communication from processing purchase orders to shipping and receiving merchandise. • Responsible for maintaining, merchandising and displaying company samples and products. • Coordinate with design team and contractors to ensure effective flow of production. • Supported the sales team with processing purchase orders with efficiency in a timely manner.

Jersey City, Nj

• Delivered a customer service experience by promptly answering customer interactions via phone or email to resolve issues and disputes. • Conveyed a WOW level of positive awareness for our customers so that they feel secure and confident in purchasing company products and services. • Identified and evaluated customers’ needs to achieve satisfaction through effective communication.• Communicated and coordinated with internal and external departments to present marketing and promotional information for new and existing customers. • Successfully supported developing a strategy to increase customer retention – Resulted in having 28% of new customers purchase a second order within a week.

Daly City, Ca

• Received and processed banking transactions in a timely manner while applying a high level of accuracy to maintain a balanced cash drawer.• Organized and retained accurate record of transactions in accordance with established bank procedures and compliance. • Resolved highly confidential customer and bank issues with utmost discretion. • Coordinated with operational and sales support team to develop marketing materials and strategies to generate new business. • Supported in daily opening and closing bank operations. • Consistently achieved monthly referral target goals by recognizing profitable sales referrals and cross-selling opportunities related to all bank products and services. • Achieved top 10% sales referral status within the division for consecutive months.