Katie Holt, Mba, Capm Email & Phone Number

Estacada, OR, US

Hillsboro, Oregon, United States

Partnered with internal and external customers to ensure adequate marketing material support for surgeon and sales rep training events globally. Ensured on-site labs followed industry-best cleaning and sterilization practices.

Hillsboro, OR

Responsible for the management of the Marketing Materials Warehouse, which includes working with internal and external customers to ensure all trainings, tradeshows and surgeon visits have the necessary equipment for an outstanding customer experience. Manages daily tasks of the team, implementing a new inventory and order management system, and ensuring.

Hillsboro, Oregon

Responsible for all department metrics. Managed daily workload and employee engagement. Oversaw and encouraged professional development in department employees. Performed all cross-training from other departments.

Assisted Lead in prioritizing daily work load, hiring, training and development of department employees. Represented the department on cross-functional project teams. Maintained quality and accuracy of Loaner inventory. Managed set redistribution inventory, including intake, maintenance, and shipment of individual sets. Ensured Loaner SOP's are accurate.

Processed product shipments. Entered customer orders and complaints, shipped Loaner systems. Responsible for the quality and accuracy of Loaner inventory.

Interacted with customers to provide information in response to inquiries, received orders for products, and worked to handle and resolve complaints following established procedures to ensure that good customer relations are maintained, and complaints are resolved fairly and effectively. Accurately and efficiently processed orders with over a 99% accuracy.

Increased sales 23% over previous year sales in children's clothing. Increased book sales 29% over previous year sales.

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Psychology