Katie Poling-Buntrock Email & Phone Number

Roseville, Minnesota, United States

•Supports the HR and Talent Manager to deliver HR programs, services, and solutions.•Accountable for identifying, prioritizing or responding to requests and issues resolution.•Provides support in various HR areas •Conducts training, coaching, and counseling in support of the deployment and early adoption of HQ or COE HR program roll-out. Ensures communication, training, and adoption of such deployments.•Accountable for supporting the deployment of appropriate resources and tools into the field to optimize an environment where the workplace is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws.•Supports the HR and Talent Manager in delivering development workshops.•Provides support and coaching to store management positions as they create and act on their individual development plans. Supports succession planning, performance management, performance planning and other corporately driven talent management and OD/OE programs as directed by HR and Talent Manager•Functions as the HR representative in conducting escalated employee investigations and collaborates with appropriate HR Shared Services team members. Escalates broader based issues to the roles immediate supervisor and/or the appropriate representative(s) within the HR Shared Services function on more complex issues.•Assists local leaders in talent acquisition activities for approved internship programs, campus recruiting, and, as needed, difficult to recruit roles, Also supports internal selection process for store/pharmacy management positions.•Supports workforce planning initiatives for Market or Districts.•Ensure that districts/stores maintain a work environment that is conducive to employee self-representation.•Guides the escalation and resolution of HR questions, issues and requests to the appropriate channels.

Relationship Owner for Client Admin/Site/House/Location Levelo Follow protocols to achieve Client Experience target o Use Daily Planner to outline and define your day o Admin back-up and support, as needed and approved by HR OperationsPayrollo Process Payroll per SOP and Payroll Checklist o Send SAM payroll audit, invoice and payroll register o Send invoice and G/L; verify paychecks mailed; send reportsAdministrative Auditing, Corrections and Reporting o New Hire Audit o I9 Verificationso W2/W4 Auditso Wage Requests MN Earnings Statementso Client Reports by request HRIS Platform Support, including Ability SMARTFORCE Schedulero Expert in Helpline FAQ o Super-User in EE Level HRISo Super-User in Client Admin/Site-Level HRISo Basic Navigation of other HRIS Modules o EE troubleshooting, training, education, and support (ERT escalation or Supervisor engaged)o Admin/Site-Level troubleshooting, training, education, and ongoing supportBack-up to Helplineo Receive & screen confidential telephone calls o Triage questions, concernso Benefits questions (ID cards, deductions, QLEs) o Benefit enrollmentso PTO questions o Direct deposit questionso Paystub questions o Reset system passwordo Assist with Log-in o Navigate EE Level HRIS for KRONOS, SmartLinx & Legacy

Minneapolis, Minnesota, United States

• Consults with company leadership to assess training needs; develop, implement and deliver training programs for varying levels of individuals • Trains store managers on Workday Recruiting and other Workday functions• Plans, organizes, facilitates, promotes, and order supplies for employee development and training events• Develop and maintain organizational communications to ensure employees have knowledge of training and development events and resources• Facilitates new hire new hire orientation sessions that range from 5-25 attendees• Coordinates new hire orientation sessions by scheduling facilitators, ensuring the delivered content is accurate and thorough, and updating the program as necessary• Provides support where necessary with recruiting and staffing functions• Manages FMLA and other leaves (Union)• Maintains job descriptions for positions company-wide• Responds to and provides information for unemployment claims; attend hearings as required• Assists with employee relations issues• Provides HR policy guidance and interpretation as needed

Greater Milwaukee Area

• Provides strategic direction in daily operations with both Pharmacists and Technicians• Interviewing potential Technicians and Pharmacists to work inside the Pharmacies • Informs and explains all Pharmacy managers on new procedures • Coaches Pharmacy Technicians on Kroger Best Practices• Develops ideas to help all Pharmacies to operate in the same manner• Present at all Pharmacy inventories to ensure the Pharmacy is maintaining their product correctly• Transferred all legal files and documents during our Shopko acquisition

Green Bay, Wisconsin Area

- Provide HR Business Partner support to all managers and employees at Roundy's.- Administers and provides a full spectrum of HR services to 110 managers and associates in a retail environment-Conducts recruiting, including scheduling pre-employment testing, phone interviews, scheduling/participating in face-to-face interviews, completing background checks, responding to all inquiries in a timely manner, and employee file management-Plans and facilitates new hires orientation and completes new hire paperwork including I9-Manages employee benefit information (medical, dental, life insurance, LOA, and 401K)-Organizes and participates in numerous career fairs to hire associates-Coaches leaders on employee relation issues and conflict resolutions, HR policies and procedures, compensation analysis, employee surveys, recruiting, retention, and terminations-Lead managers through the performance management process; help facilitates review meetings and provides guidance around salary increases -Implemented a new hire orientation for all new associates. Retention was Top 5 for all stores at 2017 End of Year-Coordinates corrective action process, investigates complaints and attendance issues and works to resolve disputes-Advertises, organizes and leads "Walk In Wednesday" for the store. Interviews all potential applicants-Proficient in Microsoft office and Kronos

Bachelor’S Degree, Organizational Communication

Education record