Katie Ross Email & Phone Number

New Orleans, Louisiana, United States

Greater New Orleans Area

New Orleans

- Prepare and conduct technical training programs, presentations, and webinars- Assess training needs and certification requirements- Prepare training material and classroom agenda- Provide training at branch locations- Create instructor materials (course outlines, background material, instructional materials, and training aids)- Implement e-learning techniques and design computer-based and multimedia curriculum based on these techniques- Ensure the quality and consistency of course content following the HCSG Training Structure- Evaluate training by evaluating effectiveness of training to specific job applications

Dallas/Fort Worth Area

Dallas/Fort Worth Area

- Give various literacy tests, including the PPVT, WIAT, and GORT to students in Dallas area schools. - Perform monthly fidelity observations of teachers and tier two reading groups in Dallas area schools. - Monitor and conduct monthly tests, including computer-based tests on istation, for students in Dallas area schools.- Conduct fidelity observations in Dallas area schools.

Greater New Orleans Area

- Head project for the redesign of the corporate website and corporate brochure. - Data entry for the accounting department as well as inspection data for the New Orleans branch. - Editor for the corporate newsletter. - General accounting work for the Corporate Projects Branch. - Contact and support for the Corporate Safety Department.

Baton Rouge, Louisiana Area

- Increase awareness of the Disney College Program on the LSU and Baton Rouge Community College campuses via newspaper articles, posters, fliers, word of mouth, e-mail and other marketing media.- Assemble a comprehensive marketing plan and implemented its tactics.- Act as a mentor to Disney College Program participants from Louisiana State University.- Partner with Disney College Recruiting to motivate students to attend either an online or live Disney College Program presentation.

Greater New Orleans Area

- Meet and greet each guest while providing information on current promotions and product knowledge. - Use computer system concerning stock/inventory, sales goals, transactions, and company messages.- Organize stock as it came into the store. - Maintain traffic and monetary goal each day through team work. - Be alert and able to manage changes in daily goals, merchandise set up, and promotions. - Manage large amounts of cash.

Orlando, Florida Area

- Operate computer based reservation system while assisting guests in planning for their vacation. - Partner with Bell Services in the Disney's Magical Express. - Handle guest situations and complex problems in an efficient manner. - Respond to lock outs, provide guest recoveries, and make deliveries on and off property.- Showcase flexibility as a deployed Cast Member to All Star Resorts for thirty days.

M.Ed

Education record

B.A.