Katie Rossi Email & Phone Number

Frankfort, Illinois, United States

Chicago, Il

• Building strong team of bright individuals with skills that can be added to my team within my personal network to work towards company vision and goals• Using social media and other marketing sources to increase revenues for small businesses, professionals, etc.• Relying on skills of the team to build a strong and prosperous business• Maintaining sales knowledge to gain new clients, offer best services, and quick service• Strong organizational skills to allow stream-lining of processes to easily teach new business partners, and handle large work loads with lean staff• Sharing knowledge and skills with clients to increase their business and how goals can be achieved• Keeps costs of business at minimum to maximize profits and distribution of profits (fair and enticing incentives for new business prospects, open-minded approach to future of business, sharing all ideas openly to collaborate and make strongest ideas reality

Mokena, Il

• Implementing new online file organization for entire company (150+ branches)• Creatively marketing to new and existing customers with flyers, magazine advertisements, in office marketing pieces, holiday solicitations, etc.• Maintaining knowledge of appropriate disclosures to be included on marketing pieces• Implementing new processes for hiring employees• Sifting through 100+ resumes daily for open positions within the company• Researching ways to improve processes (online forms, website improvements, etc.)• Creating templates for Annual Report, Performance evaluations (entry level and management), etc.• Identifying target audience for each branch and creating marketing pieces to align with current customers• Receiving recognition from CEO, COO, CFO for contributions to improvements for the company while maintaining the hometown feel• Implementing knowledge from courses while at DePaul, and various business literature• Creating New Hire Packages to send to all newly hired associates as well as criteria for interviewing provided to management, improvements to exit surveys to determine turn-over issues, etc.• Recruiting for newly created positions as well as entry level positions as corporate office continues to grow and new branches open at rate of 8 per year, by searching college students, alumni, linked-in, indeed, careerbuilder, etc.• Using easy-to-understand verbiage to market benefits during open enrollment to employees

9500 S Bourmet Dr. Suite 201 Mokena, Il

• Defining target audiences with distinct marketing tactics• Minor Search Engine Optimization on Google, youtube, etc.• Maintaining websites, databases, etc. for real estate agents to assist in generating buyers in need of home financing options• Envisioning new avenues for potential clients and revenue streams.• Researching available technologies to engage clients, future clients, and business partners to optimize incoming cash flows• Balancing credit card statements with invoices to submit to corporate• Submitting all marketing pieces for entire office of 20+ loan officers to corporate for approval while maintaining legal knowledge and disclosures that must be included• Crafting and implementing marketing strategies for clients in all stages of home buying process• Creating and maintaining social media presence for 10+ real estate agents and loan officers in addition to creating advertising campaigns for social media. • Creating marketing pieces for generating new clients as well as creating presentations for potential clients • Calling clients for up-to-date documents to assist in home buying process• Handling delicate personal information of 500+ clients in a fast paced environment• Maintaining knowledge of loan processes for Home Mortgages

8735 W. Higgins Rd. Suite 300 Chicago, Il

• Various administration responsibilities including scheduling, updating records, maintaining address book, identifying billing issues and coding, etc.• Working directly with selected Board Members to prepare meeting agendas, schedule special events, etc. • Managing awards from beginning (initial vendor contact) to end (awards in hand)• Launch of Video Conferencing with leaders providing tutorials and written communication • Writing communications to healthcare professionals in the form of memo, email, letter, etc.• Accurately maintaining information on association members for annual meeting• Creating Wikipedia page as well as providing insight on various social media pages• Technology guru

90 W Burr Ridge Parkway Burr Ridge, Il

• Input payroll for all employees using Intuit• Implemented new systems of organization through trial and error• Fielded calls to Realtors, answering questions for public about basic real estate knowledge• Answering emails and returning phone calls to clients, villages, vendors, attorneys, etc.• Assigning tasks to other assistants• Managing time to complete all time sensitive tasks promptly• Maintained knowledge of Real Estate Laws and regulations to assist in the buying and selling of homes• Overseeing all aspects of business in REO department and the go-to personnel for all questions, comments, and concerns• Quickly learning how to complete new tasks as efficiently as possible• Scheduling interviews, creating interview criteria, and screening potential new hires• Closely managing staff of 5 associates

Palos Park, Il

• Handle cash in a fast paced environment making change and balancing register• Answer customer questions, resolve complaints, and provide friendly and efficient service• Stock and face all shelves and accurately maintain price points according to company policy• Maintain clean and fully stocked restrooms, sales floor, parking lot, gas pumps, and check out• Inventory and product ordering• Reminding customers of sale items and encouraging up-sale (saving customers' money and generating additional revenue for company)• Count daily store generated income, deposit to bank, balance sales and money on hand• Check-in store deliveries • Managing staff of 7 associates

Bachelor’S Degree, Business Administration And Management, General

Associate’S Degree, Business Administration And Management, General

High School, General Studies, 4.0

Activities and Societies: Foreign Language Club, Newspaper Editor, Yearbook Editor, Teens Against Drugs and Alcohol, Choir,